Global Expansion Lead - Data & Site Ops

Doist; San Jose (CA); On-site; USD 100,000 - 160,000; Full time

Job summary

Figure in San Jose is seeking a results-driven Expansion Lead to own our global site rollout strategy and scale operations across new geographies.

You will stand up new locations with volume, quality, and velocity targets, build playbooks, and coordinate with engineering, product, and ops to ensure every site runs smoothly.

This role requires 5 days in the office, strong stakeholder management, and a track record of delivering complex cross-border deployments.

Qualifications

• 5–10 years in Operations roles at startups and/or global corporations.
• Experience standing up new locations in international markets.
• Demonstrated ability to own outcomes.
• Exceptional written and verbal communication skills.
• Experience working across cultures or in international markets.
• Highly organized with strong project-management instincts, comfortable managing multiple sites, partners, and workstreams simultaneously.
• Commitment to 5days/week in-office collaboration.

Responsibilities

• Own expansion strategy and lead the global expansion team.
• Stand up new sites against volume, quality, and velocity targets.
• Identify and launch in new geographies, managing entity setup, localization, facilities, partnerships, and community building.
• Build and continuously improve the expansion playbook, SOPs, and tooling.
• Coordinate with engineering, product, and ops to develop the hardware, software, and operational systems each site needs.
• Own the expansion dashboard, track volume, quality, and throughput across sites, identify bottlenecks, and ship fixes fast.
• Source, negotiate, and manage relationships with local partners, agencies, and vendors to accelerate market entry and growth.
• Serve as connective tissue between new sites and internal teams, surfacing hardware and software friction, translating field feedback into actionable product improvements, and advocating for team needs.
• Hire, develop, and lead the people running launches, growing the team as expansion accelerates.

Job description

Figure in San Jose is seeking a results-driven Expansion Lead to own our global site rollout strategy and scale operations across new geographies.

You will stand up new locations with volume, quality, and velocity targets, build playbooks, and coordinate with engineering, product, and ops to ensure every site runs smoothly.

This role requires 5 days in the office, strong stakeholder management, and a track record of delivering complex cross-border deployments.