Global Executive Program Director
Atrium
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Benefits offered by this job
Job summary
Atrium is seeking a Global Executive Program Director to lead a flagship Managed Services program for a major client, overseeing a global contingent workforce initiative from Columbus, OH with regional leadership in North America and EMEA.
The role demands executive presence, strategic governance, and end-to-end delivery across MSP, EOR, and AOR services, with a distributed team of 17+ professionals and a hybrid work model in Westerville, OH.
Qualifications
- 8+ years of experience in contingent workforce management, MSP, staffing, or workforce solutions leadership.
- Proven success managing large-scale global programs with multi-region delivery.
- P&L ownership and financial performance management experience.
- Strong understanding of worker classification, employment law, and global compliance.
- Experience leading distributed cross-functional teams at scale.
- Executive presence to influence C-level stakeholders.
- Experience driving transformation, change management, and program expansion.
- Strong analytical and strategic thinking with data-driven insights.
Responsibilities
- Own and lead the program day-to-day, ensuring governance and performance across regions.
- Establish global operating standards, processes, and governance.
- Orchestrate delivery across hub-and-spoke model anchored in Columbus, OH.
- Serve as primary executive partner to stakeholders, incl. Global CPO.
- Lead Executive Business Reviews, strategic planning, and roadmaps.
- Oversee program P&L, revenue performance, margins, and cost control.
- Ensure compliant, high-quality delivery across MSP, EOR, and AOR services.
- Lead a global team and collaborate with regional heads to align strategy and performance.
- Drive global expansion, new capabilities, and market expansion initiatives.
- Ensure audit readiness and risk mitigation across the program.
Skills
Education
Job description
Founded in 1995, Atrium is a WBENC‑certified leader in Extended Workforce Management and Talent Solutions, blending technology and human expertise to help leading brands reimagine how work gets done. Atrium delivers its market-leading solutions through four divisions: Talent Solutions, AtriumWORKS™, HR Advisory Services, and Atrium Innovation Research™ (AIR). All offerings integrate seamlessly to create flexible programs built for the evolving world of work.
Atrium is seeking a Global Executive Program Director to leadaflagship one ofitskind Managed Services Program forone of the world’s largest marketing and communications organizations.
This is a highly strategic and operationally complex role responsible for the end-to-end leadership, performance, and evolution of a global contingent workforce program spanning multiple regions, capabilities, and delivery models.
As the global programlead, you will serve as the single point of accountability for program success, overseeing all aspects of delivery, financial performance, client partnership, and global orchestration. You will lead a distributed team of 17+ professionals across North America and EMEA, with a centralized operational hub in Columbus, OH.
This role requires a balance of executive presence, operational rigor, andtransformationleadership, ensuring the program scales effectively while continuously evolving to meet the client’s strategic workforce needs.
- Own and lead the programday-to-day, ensuring consistent execution, governance, and performance across all regionsglobally
- Establish and maintain global operating standards, processes, and governance frameworks
- Orchestrate delivery across a hub-and-spoke model, anchored in Columbus, OH with regional leadership in North America and EMEA
- Serve as the central leader aligning service delivery, account management, and operations functions under a unified strategy
- Act as the primary executive partnertostakeholders, with a strong relationship to the Global Chief Procurement Officer (CPO)
- Lead all Executive Business Reviews (QBRs), strategic planning sessions, and long-term roadmap discussions
- Provide strategic advisory on workforce optimization, program expansion, and operating model evolution
- Build and maintain trusted relationships with senior leaders across procurement, HR, finance, and business units
- Support theprogram’sP&L, including revenue performance, margin optimization, and cost management
- Identify and drive opportunities for program expansion, value creation, and commercial growth
- Ensure financial discipline across all aspects of delivery, including vendor management, workforce utilization, and operational efficiency
- Oversee day-to-day delivery of MSP, EOR, and AOR services, ensuring alignment with SLAs, compliance standards, and client expectations
- Drive operational consistency across regions while allowing for market-specific nuances
- Lead resolution of complex escalations related to payroll, worker classification, compliance, and program performance
- Ensure high-quality reporting and insights to support client decision-making
- Lead, coach, and develop a global team (17+) across service delivery, account management, and operations
- Partner with regional leads (North America, EMEA) to ensure alignment, accountability, and performance
- Build a strong, collaborative team culture focused on accountability, continuous improvement, and client success
- Oversee organizational design and resource planning to support program growth
- Supportand execute the global program roadmap, including new capability launches and market expansion
- Lead enterprise-wide change management initiatives to drive adoption of new processes, tools, and service models
- Identify and implement process improvements, automation, and technology enhancements
- Drive expansion into new regions and capabilities in alignment with client strategy
- Serve as operational compliance lead, ensuringcompliance with all applicable labor laws, classification standards, and regulatory requirements
- Maintain strong governance across payroll, onboarding, classification, and vendor engagement processes
- Partner with internal and external stakeholders to proactively identify and mitigate risks
- Ensure audit readiness and defensible program operations at all times
- 8+ years of experience in contingent workforce management, MSP, staffing, or workforce solutions leadership
- Proven success managing large-scale, global programs with multi-region delivery models
- Demonstrated experience with P&L ownership and financial performance management
- Strong understanding of worker classification, employment law, and global compliance frameworks
- Experience leading distributed, cross-functional teams at scale
- Exceptional executive presence with the ability to influence C-level stakeholders
- Experience driving transformation, change management, and program expansion initiatives
- Strong analytical and strategic thinking skills, with the ability to translate data into actionable insights
- Ability to sit at a desk for a long period of time.
- Ability to commute to our Westerville, OH office on a hybrid schedule.
- Bachelor's degree preferred but not required.
- Relevant professional experience, demonstrated skills, and a track record of success will be considered in place of a degree.
Atrium offers a comprehensiveAtrium Care Package, available upon eligibility, including:
20 days of Paid Time Off (PTO)
11 paid holidays
Medical, Dental, and Vision Insurance
Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Pet Insurance
Legal Benefits
401(k) Program with employer match
Employee Assistance Programs
Uncapped Commission
Summer Fridays
Flexible Work Schedule: Hybrid work schedule, 3 days a week on-site
Vibrant company culture with monthly events and in-office amenities
Employee Wellness Programs
Employee Discounts through Working Advantage
Professional Development Opportunities
Commuter Benefit Program
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race,sex (including gender, pregnancy, sexual orientation, and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental),genetic information, citizenship or any other characteristic protected by law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions,and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be consideredfor additional roles of a similar title. Please contact us to request an accommodation.EOE/M/F/D/V/SO
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