Global EUC Engineering Lead – O365 & AzureAD

GXO Logistics, Inc.; Hanahan (SC); On-site; USD 110,000 - 150,000; Full time

Job summary

GXO Logistics, Inc. is seeking an experienced EUC Engineering leader to define and drive world-class EUC platforms, including O365, AzureAD, SCCM, and Microsoft Identity Manager.

You will identify user needs and shape technology standards across a global enterprise, ensuring reliable support for internal customers and vendors. The role requires coordinating across IT teams, managing service models, and delivering measurable improvements in user experience and efficiency while aligning with GXO’s

Qualifications

• Bachelor's degree in IT or related field is required.
• 5+ years managing EUC teams delivering technical solutions.
• Experience defining EUC service models and standards.
• ITIL certification is a plus.

Responsibilities

• Define, build and lead a world-class EUC Engineering team and platforms.
• Design, implement and support global EUC platforms including O365, AzureAD, SCCM, MIM.
• Identify user requirements and opportunities for innovation for a modern IT experience.
• Work with IT teams to define technical standards and ensure deployment.
• Handle escalations and engage resources to resolve incidents.
• Develop a framework for managing, reporting and improving customer service with KPIs and KPIs trends.
• Provide world-class support to internal customers; support hardware, O365, AD, DNS, DHCP, and more.

Skills

EUC engineering

Global enterprise experience

ITIL knowledge

Vendor management

Cross-functional leadership

Education

Bachelor's degree in IT or related field

Tools

Office 365

AzureAD

SCCM

Microsoft Identity Manager

Active Directory

DNS

DHCP

Job description

GXO Logistics, Inc. is seeking an experienced EUC Engineering leader to define and drive world-class EUC platforms, including O365, AzureAD, SCCM, and Microsoft Identity Manager.

You will identify user needs and shape technology standards across a global enterprise, ensuring reliable support for internal customers and vendors. The role requires coordinating across IT teams, managing service models, and delivering measurable improvements in user experience and efficiency while aligning with GXO’s