Global ERP/CRM Program Lead with AI-Driven Ops

Astute Electronics Inc

Austin (TX)

Presencial

USD 120.000 - 180.000

Jornada completa

14 días+

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Descripción de la vacante

Astute Electronics Inc is seeking a Global Program Manager to lead cross-functional programs that enhance operational performance, system adoption, data visibility, and business execution across our global teams. You will unify operations, sales, procurement, finance, IT, and external partners to deliver measurable improvements across enterprise systems.

The role requires hands-on ERP/CRM experience (Salesforce and Infor), strong data analytics, and the ability to leverage AI-enabled tools to

Formación

5-7 years of experience in program management, project management, business operations, supply chain systems, enterprise software implementation, or a related field.
Direct implementation or optimization experience with Salesforce and/or Infor, preferably within distribution, electronics, manufacturing, logistics, supply chain, or technology-enabled operations.
Experience managing global or multi-region initiatives involving ERP, CRM, data integration, process improvement, logistics, supply chain reporting, or operational transformation.
Experience with tools such as Jira, Smartsheet, Microsoft Project, Visio, Confluence, or similar platforms.
Certifications such as PMP, APICS CSCP, Lean Six Sigma Green Belt, or Black Belt are preferred.

Responsabilidades

Lead global programs focused on improving logistics execution, supply chain visibility, inventory flow, order fulfillment, and customer-facing operational workflows.
Manage end-to-end implementation, optimization, and adoption initiatives for enterprise systems, including Salesforce and Infor.
Partner with Operations, Sales, Procurement, Finance, IT, and senior leadership to establish program scope, milestones, risks, dependencies, and measurable business outcomes.
Provide leadership to program team members, dedicated project resources, and regional contributors as the function evolves.
Translate business requirements into practical system, process, reporting, and workflow solutions that support scalable global operations.
Develop and maintain program dashboards, KPIs, risk registers, issue logs, executive reporting, and structured business reviews.
Leverage AI-enabled tools, analytics, and automation to identify inefficiencies, improve forecasting, strengthen exception management, and support better operational decisions.
Coordinate vendors, implementation partners, and internal technical teams throughout requirements gathering, process mapping, testing, data migration, integrations, training, change management, and post-launch support.
Support data governance, master data quality, and reporting consistency across customer, supplier, product, inventory, pricing, and transaction data.
Drive continuous improvement initiatives that reduce manual work, standardize global operating procedures, improve service levels, and increase scalability.
Manage program risks and escalations while maintaining appropriate documentation and alignment with global operational and compliance standards.