Global Equities Trade Support Analyst – Client Liaison

RBC; New York (NY); On-site; USD 75,000 - 105,000; Full time

Job summary

RBC in New York seeks a dynamic Global Equities Trading Operations professional to act as the first line of contact for client operational staff and to support middle/back office processes with the front office. This role emphasizes relationship management, accuracy, and timely issue resolution across trade support activities.

The candidate will handle allocations, post-trade corrections, fail/unmatched trades, settlements, and regulatory workflows, collaborating across teams to ensure

Qualifications

• BA/BS or equivalent.
• Working knowledge of equities middle office and back office processes.
• Basic knowledge of Middle Office allocation and confirmation systems.
• Knowledge of Broadridge back office platform is a plus
• Knowledge of DTCC ITP product line (CTM, ALERT, TradeSuite) is a plus.
• Strong interpersonal skills with the ability to deal effectively with others in a pleasant and professional manner.
• Proven analytical and problem-solving skills.
• Excellent communication skills.
• A high level of organizational skills with a strong attention to detail.
• Ability to act in a time sensitive manner with a strong sense of urgency.
• Ability to work independently as well as in a team environment.
• Ability to liaise with other areas of the Bank and develop strong inter-departmental relationships

Responsibilities

• First line of contact for client operational staff for all types of middle and back office related issues and inquiries.
• Establish and maintain solid relationships with client operations teams and with RBC front office sales and trading teams.
• Allocate institutional client orders. Utilize CTM and FIX allocation processing.
• Process post trade date corrections and cancel / re-bills.
• Work through the daily fail report and unmatched trades report. Work with client operations personnel to resolve failing trades and unmatched trades.
• Work with back office to actively monitor settlement exceptions, ensuring timely settlement.
• Work with P&S and trading as a liaison for street-side clearing.
• Reconcile and balance average price and trading inventory accounts.
• Coordinate Reg. SHO buy-in process and communicate with RBC buy-in dept. and clients.
• Coordinate with new accounts group to open and maintain Institutional client sub-accounts.
• Monitor and action Corporate Buyback business.
• Allocate, instruct and actively monitor all Latin America executions.
• Special Project based work as needed.

Skills

Equities middle/back office knowledge

Interpersonal skills

Analytical skills

Communication skills

Organizational skills

Time-urgent action

Team collaboration

Education

BA/BS or equivalent

Tools

Broadridge

DTCC CTM/ALERT/TradeSuite

Job description

RBC in New York seeks a dynamic Global Equities Trading Operations professional to act as the first line of contact for client operational staff and to support middle/back office processes with the front office. This role emphasizes relationship management, accuracy, and timely issue resolution across trade support activities.

The candidate will handle allocations, post-trade corrections, fail/unmatched trades, settlements, and regulatory workflows, collaborating across teams to ensure