Global Enterprise Programs Leader: Strategy & Delivery

MillerKnoll, Inc.; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical

Prescription Drug

Dental

Vision

Health Savings Account

Dependent Day Care Savings Account

Life Insurance

Disability and Other Insurance Plans

Paid Time Off

Holidays

401(k)

Short/Long Term Disability

Other perks reserved for our associes

Job summary

MillerKnoll is seeking a Global Enterprise Program Manager in New York, NY to drive consistent execution for select global accounts and to bring structure, governance, and coordination to MillerKnoll’s most complex clients. You will work across global teams and dealers to deliver a high level of service.

Partner with GEMs and global sellers to manage programs, budgets, and risk while ensuring client satisfaction.

Qualifications

• Bachelor’s degree in a relevant discipline or equivalent work experience.
• 5–10 years in program and project coordination, sales support, or a related role.
• Strong planning, organizational, time management, and problem‑solving skills.
• Excellent verbal, written, and interpersonal skills with relationship-building ability.
• Willingness to travel up to 30% and represent MillerKnoll professionally.

Responsibilities

• Partner with Global Enterprise Account Managers to execute strategic initiatives with structured timelines and KPIs.
• Collaborate with global and regional teams to deliver a consistent premium customer experience.
• Provide training and tools to dealer networks to ensure aligned delivery and compliance.
• Identify opportunities for process optimization and lead lessons‑learned after key projects.

Skills

Communication

Problem solving

Strategic thinking

Product knowledge

Education

Bachelor’s degree or equivalent

5-10 years in program coordination

Sales/support/account experience

Strong planning and organization

Excellent communication and presentation

Job description

MillerKnoll is seeking a Global Enterprise Program Manager in New York, NY to drive consistent execution for select global accounts and to bring structure, governance, and coordination to MillerKnoll’s most complex clients. You will work across global teams and dealers to deliver a high level of service.

Partner with GEMs and global sellers to manage programs, budgets, and risk while ensuring client satisfaction.