Global Enterprise Programs Lead

MillerKnoll, Inc.; Illinois; On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical

Prescription Drug

Dental

Vision

HSA

Dependent Day Care Savings Account

Life Insurance

Disability and Other Insurance Plans

Paid Time Off

Job summary

MillerKnoll is seeking a Global Enterprise Program Manager to drive execution of processes for select Global Enterprise accounts. You will bring structure, governance, and coordination to MillerKnoll’s most complex, globally distributed clients and drive alignment across global teams and dealers.

Partner with GEMs and global sellers to deliver a premium customer experience, manage timelines, and ensure client satisfaction. Travel up to 30% including visits and events may be required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5–10 years in program and project coordination or related role.
• Strong planning, organizational, and time management skills.
• Excellent verbal, written, and interpersonal skills.
• Ability to travel up to 30% including customer visits.

Responsibilities

• Program Strategy and Execution: develop timelines, milestones, and KPIs; manage budgets.
• Stakeholder Collaboration: work with global/regional teams, dealers, and customers.
• Dealer Enablement and Program Compliance: train and guide dealer networks; ensure pricing and contracts alignment.
• Continuous Improvement: identify process optimizations and lessons learned.

Skills

Communication

Problem-solving

Strategic thinking

Product knowledge

Education

Bachelor’s degree in a relevant discipline, or equivalent work experience

Job description

MillerKnoll is seeking a Global Enterprise Program Manager to drive execution of processes for select Global Enterprise accounts. You will bring structure, governance, and coordination to MillerKnoll’s most complex, globally distributed clients and drive alignment across global teams and dealers.

Partner with GEMs and global sellers to deliver a premium customer experience, manage timelines, and ensure client satisfaction. Travel up to 30% including visits and events may be required.