Global Enterprise Accounts Director - AI, CRM & Cloud

Wunderman Thompson (DBA VML); Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

WPP ES MAP seeks a senior Account Director to lead global client relationships, align strategy with technology delivery, and drive multi-million-dollar programs across CRM and enterprise cloud platforms. You will translate client goals into actionable roadmaps while mentoring a team of PMs and collaborating with engineers.

The role demands strong English communication, strategic influence, and a proven track record of managing complex, multinational accounts within an agency environment.

Qualifications

• 5–8+ years of experience in Account Management or Project Management within CRM, digital transformation, or an enterprise agency environment.
• Strong ability to speak tech language and translate vision with developers and architects.
• Excellent English-speaking and presentation skills with senior stakeholders.

Responsibilities

• Manage global client relationships and act as strategic partner to drive growth and solution adoption.
• Create high-quality strategic presentations for executive-level meetings.
• Lead and develop strategic tech initiatives for major global brands.
• Advance personalized client communications using enterprise cloud platforms and agentic tech.
• Translate business requirements into clear project scopes, roadmaps, and budgets.
• Oversee projects in the agentic space, piloting AI digital coworkers and automated workflows.
• Directly manage and mentor a team of project managers with architects and developers.

Skills

Account Management

Project Management

CRM

Digital transformation

Stakeholder management

Tools

Enterprise cloud platforms

Agentic AI

Job description

WPP ES MAP seeks a senior Account Director to lead global client relationships, align strategy with technology delivery, and drive multi-million-dollar programs across CRM and enterprise cloud platforms. You will translate client goals into actionable roadmaps while mentoring a team of PMs and collaborating with engineers.

The role demands strong English communication, strategic influence, and a proven track record of managing complex, multinational accounts within an agency environment.