Senior Account Director

Socket.dev; Austin (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

MAP | WPP Enterprise Solutions seeks an Account Director to lead a major international partnership program within Client Services. You will sit across strategy and program management, ensuring delivery teams turn ambitious goals into tech‑proof engagements with strong commercial outcomes.

You will manage senior global stakeholders, translate complex technical requirements for executives and developer teams, and mentor a team of project managers to drive growth for enterprise cloud and agentic AI

Qualifications

• Proven ability to manage global client relationships and drive growth.
• Strong strategic and commercial thinking for large programs.
• Experience translating technical requirements for non-technical audiences.

Responsibilities

• Lead as commercial, strategic, and relationship head for a major international partnership program.
• Translate client goals into tech-enabled engagements and roadmaps.
• Mentor a team of project managers and collaborate with architects and developers.

Skills

Client relationships

Strategic thinking

Stakeholder management

Tech translation

Tools

CRM

Job description

Who We Are

MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.

About WPP

MAP is part ofWPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

Step into the forefront of marketing brilliance as our next Account Director, where your strategic vision, tech fluency, and commercial acumen will shape the future of global brand experiences.

Do you possess a deep interest in enterprise cloud solutions, CRM, loyalty programs, and the rapidly evolving agentic space? Can you comfortably bridge the gap between high-level client strategy and technical execution alongside development teams? In this role, you’ll unlock the power of cutting‑edge CRM systems, enterprise cloud technology, catalysing growth for some of the world’s most recognizable global brands. If you thrive on managing complex, large‑scale client relationships, speak fluent “tech language,” and possess a passion for data‑driven cloud services and agentic AI solutions, your leadership is the missing ingredient in our recipe for success.

What will your day look like?

We are seeking a highly commercially minded Account Director within our Client Services team to serve as a commercial, strategic, and relationship lead for a major international partnership programme.

You will sit across the strategic and program‑management layers, ensuring our delivery teams translate ambitious client goals into tech‑proof engagements. You will help lead the team to ensure we execute according to the agreed roadmap with high quality and commercial gain. In this role, you must excel at managing senior global stakeholders, and feel completely at ease translating technical requirements between client executives and hands‑on developer teams.

More specifically, your tasks include:

• Managing global client relationships, acting as a strategic partner to drive organic business growth and continuous solution adoption.
• Producing high‑quality strategic presentations for executive‑level client meetings.
• Leading and developing strategic tech initiatives for major global brands.
• Focusing on enhancing sophisticated, personalized client communication strategies powered by enterprise cloud platforms and agentic technologies.
• Translating business requirements into clear, developer‑ready project scopes, technical roadmaps, and profitable budgets.
• Overseeing projects within the agentic space, helping clients pilot and scale AI digital coworkers and automated enterprise workflows.
• Directly managing and mentoring a team of project managers while working in close alignment with technical architects and developers.