Global Distribution & Fulfillment Director — OTIF Excellence

MADE BY GATHER; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Extended medical

Health Spending Account

Retirement Savings with Company Match

Employee Assistance Program

Discount on products

Work from home stipend

Holiday week off in December

Summer Fridays

Job summary

A leading kitchenware company in the United States is seeking a Head of Global Distribution & Customer Fulfilment. This director-level role involves managing logistics, optimizing order processes, and ensuring customer satisfaction across the global supply chain. The ideal candidate has extensive experience in operations and strong leadership skills. The position offers a full-time employment opportunity with a competitive salary and comprehensive benefits package.

Qualifications

• 15+ years in customer-facing operations roles.
• 5+ years in team leadership and development.
• Strong background in consumer products.

Responsibilities

• Own the complete order-to-cash process.
• Ensure execution of daily operations meeting key targets.
• Collaborate with cross-functional teams on order fulfillment.

Skills

Customer relationship management

Logistics optimization

Data analysis

Team leadership

Negotiation

Education

Bachelor's degree

Advanced degree

Tools

ERP systems (Oracle/SAP/NetSuite)

Microsoft Excel

Job description

A leading kitchenware company in the United States is seeking a Head of Global Distribution & Customer Fulfilment. This director-level role involves managing logistics, optimizing order processes, and ensuring customer satisfaction across the global supply chain. The ideal candidate has extensive experience in operations and strong leadership skills. The position offers a full-time employment opportunity with a competitive salary and comprehensive benefits package.