Global Director, Trust & Safety & Risk

Lyft; San Francisco (CA); Hybrid; USD 203,000 - 254,000; Full time

Benefits offered by this job

Medical benefits

Mental health

Family building benefits

Unlimited PTO

401(k) plan

Parental leave

Commuter benefits

Lyft Pink

Job summary

Lyft is seeking an experienced safety leader to guide Trust & Safety strategy at scale, reporting to the Senior Director and GM. You will partner with Product, Engineering, Data Science, Legal, Compliance, Risk, Communications, and Finance to embed safety across products and markets.

The role requires 10+ years in Trust & Safety, leading two functions at scale, and strong people leadership. You will manage budgets, build scalable operating models, and drive cross-functional initiatives in a

Qualifications

• 10+ years of relevant professional experience in Trust & Safety, risk, integrity, customer operations, platform operations, or a closely related field.
• Deep, direct experience leading at least two Trust & Safety functions (e.g. product and policy; policy and operations; operations and programs) at scale is required.
• Experience leading Trust & Safety at a scaled consumer technology, marketplace, mobility, or platform business.

Responsibilities

• Lead Lyft’s global safety compliance, transparency, and risk functions, with strong governance and execution across markets.
• Lead the functions that turn Trust & Safety strategy and policy into scalable execution across the business.
• Set Trust & Safety strategy for partnerships, acquisitions, and global ecosystem expansion.
• Translate strategy into priorities, operating plans, and measurable outcomes with clear accountability.
• Build and lead a high-performing team with clear roles, strong decision-making, and adaptability.

Job description

Lyft is seeking an experienced safety leader to guide Trust & Safety strategy at scale, reporting to the Senior Director and GM. You will partner with Product, Engineering, Data Science, Legal, Compliance, Risk, Communications, and Finance to embed safety across products and markets.

The role requires 10+ years in Trust & Safety, leading two functions at scale, and strong people leadership. You will manage budgets, build scalable operating models, and drive cross-functional initiatives in a