Global Director, Software Asset Management & Licensing

Epsilon; Chicago (IL); On-site; USD 116,000 - 232,000; Full time

Benefits offered by this job

Flexible time off

Parental leave

Health coverage

Job summary

Epsilon is seeking a Principal, Software Asset Management Enterprise Lead to shape the global SAM program and licensing strategy across the organization. You will collaborate with IT, Legal, and Finance leadership to minimize risk and optimize software investments.

You will define the roadmap for a best‑in‑class SAM program, lead a high‑performing team, and drive compliance, governance, and cost optimization across on‑premise and cloud environments.

Qualifications

• Bachelor’s degree in information technology, business administration, or related field (master’s preferred).
• 10+ years of progressive experience in software asset management, IT procurement, or IT governance, with at least 5 years in a leadership role.
• Experience managing complex licensing environments across on-premise and cloud platforms (Azure, AWS, GCP, SaaS).
• Knowledge of software licensing models (Microsoft, Oracle, Adobe, IBM, SAP, SaaS, Salesforce).
• Proven success managing software audits, vendor negotiations, and enterprise-level compliance programs.
• Strong analytical skills to interpret licensing agreements and usage data.
• Excellent negotiation, communication, and stakeholder management skills.
• Strategic thinker with a track record of measurable business outcomes.

Responsibilities

• Develop and execute the enterprise strategy for SAM and license compliance across all business units and geographies.
• Establish governance frameworks, policies, and controls to ensure consistent SAM practices.
• Provide executive-level reporting and insights into software expenditure, compliance risks, and optimization opportunities.
• Lead the end-to-end software lifecycle management process: procurement, deployment, usage, optimization, renewal, and retirement.
• Oversee SAM tools and technologies (e.g., Snow, Flexera, ServiceNow) to enable automation, reporting, and compliance tracking.
• Implement cost optimization initiatives, including contract negotiations, license consolidation, and cloud subscription management.
• Ensure compliance with software licensing terms, vendor agreements, and applicable regulatory frameworks.
• Proactively manage vendor relationships and prepare for/lead external audits and internal reviews.
• Identify and mitigate risks related to unauthorized software use, license shortfalls, or non-compliance.
• Partner with IT, procurement, finance, legal, and business stakeholders to align SAM strategies with organizational objectives.
• Serve as the subject matter expert for software licensing, compliance standards, and industry best practices.
• Drive organizational awareness and training programs around software usage policies and compliance obligations.
• Lead, mentor, and develop a high-performing SAM and compliance team.
• Foster a culture of accountability, transparency, and continuous improvement within the department.
• Promote innovation in processes and tools to improve software visibility and compliance monitoring.

Skills

Strategic leadership

Software asset management

Licensing compliance

Negotiation

Stakeholder management

Data analysis

Executive reporting

Audits

Education

Bachelor's degree in information technology, business administration, or related field

Master's degree preferred

Tools

Snow

Flexera

ServiceNow

Job description

Epsilon is seeking a Principal, Software Asset Management Enterprise Lead to shape the global SAM program and licensing strategy across the organization. You will collaborate with IT, Legal, and Finance leadership to minimize risk and optimize software investments.

You will define the roadmap for a best‑in‑class SAM program, lead a high‑performing team, and drive compliance, governance, and cost optimization across on‑premise and cloud environments.