Global Director, SAP Services & Growth

Sigga Technologies; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Sigga Technologies seeks a Director of Professional Services to own the customer base across North America, EMEA, and APAC: every implementation, every rollout, and every services engagement outside LATAM. You will set the delivery model for the regions, define the success criteria you are measured against, and recruit and lead the Project Managers who carry the accounts.

You will carry real commercial weight.

Qualifications

• 3+ years of SAP Plant Maintenance experience or equivalent in maintenance operations.
• 10+ years delivering professional services, consulting, or SaaS implementations for enterprise software.
• Executive-level escalation and conflict management across internal and customer stakeholders.
• Independent problem solver with high accountability to outcomes.
• Strong verbal and written English with cross-regional executive communication.
• Bachelor's degree in a related field or equivalent experience.

Responsibilities

• Own end-to-end delivery of large-scale programs across the regions.
• Grow services revenue and margins through additional rollouts and cross-sell.
• Partner with account executives on services opportunities, scope and price the work.
• Write and negotiate SOWs and change orders, protecting margin.
• Set and hit KPIs and value realization for each account.
• Manage risks and ensure on-time milestones and controlled hours.
• Recruit, hire, and lead Project Managers; mentor consultants.

Skills

SAP Plant Maintenance

Leadership

Project/Program Management

Executive communication

Problem solving

English proficiency

Education

Bachelor's degree in related field

Job description

Sigga Technologies seeks a Director of Professional Services to own the customer base across North America, EMEA, and APAC: every implementation, every rollout, and every services engagement outside LATAM. You will set the delivery model for the regions, define the success criteria you are measured against, and recruit and lead the Project Managers who carry the accounts.

You will carry real commercial weight.