Global Director of Technical Program Delivery & Strategy

Mastercard

United States

On-site

USD 152,000 - 258,000

Full time

14 days+

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Benefits offered by this job

Competitive salary and bonus potential

Comprehensive benefits

401(k) with match

Paid time off and parental leave

Job summary

Mastercard is seeking a Director of Technical Program Management to lead a global TPM organization, driving portfolio governance, delivery rhythms, and executive reporting within the MSBX portfolio. This role partners with Product and Engineering to translate roadmaps into predictable, high-quality outcomes and governance across multiple tribes and initiatives.

Ideal candidates bring 10+ years guiding complex programs, 5+ years in people leadership, and deep Agile, cloud, and DevOps expertise.

Qualifications

Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical discipline.
10+ years of experience leading complex technical programs, software delivery initiatives, or platform engineering portfolios.
5+ years of people leadership experience managing TPMs, Program Managers, or technical delivery organizations.
Demonstrated experience delivering large-scale, multi-team initiatives in Agile environments.
Strong understanding of software development lifecycle, cloud technologies, DevOps practices, CI/CD pipelines, and modern engineering operating models.
Track record of driving execution across highly matrixed organizations and influencing senior leadership.
Experience managing cross-functional dependencies, executive communications, risk management, and organizational planning.

Responsibilities

Define and execute the TPM vision, operating model, and delivery strategy, ensuring alignment with MSBX objectives and Mastercard's broader business goals.
Own portfolio-level planning, delivery governance, operating rhythms, change control, and executive reporting to drive predictable outcomes across multiple tribes, products, and initiatives.
Partner with Product and Engineering leaders to align priorities, manage dependencies, resolve escalations, and deliver customer-focused solutions through a unified operating model.
Establish and monitor key delivery metrics, portfolio health indicators, and execution KPIs to improve predictability, flow, quality, and business outcomes.
Drive proactive identification, mitigation, and escalation of risks, issues, and cross-team dependencies, ensuring transparency and timely decision-making.
Build, lead, and develop a high-performing TPM organization through coaching, succession planning, performance management, and leadership development.
Foster a culture of accountability, transparency, continuous learning, and relentless improvement through data-driven insights and execution discipline
Provide clear executive visibility into portfolio performance, strategic initiatives, delivery commitments, and organizational priorities while influencing outcomes across senior leadership teams.
Ensure consistent reporting, executive visibility, and fact-based decision making across the organization.