Global Director, Digital Content & Creative Operations

Vibenomics; Austin (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

Mood Media is seeking a Director of Digital Content Services in Austin to lead global content operations, creative services, and the delivery of messaging and visuals for clients worldwide. You will build distributed teams, define standards, manage budgets, and partner with Product, Technology, and Sales to shape content capabilities and drive efficiency across geographies and client segments.

Responsibilities include scoping complex briefs, establishing SLAs, and driving AI-assisted production

Qualifications

• : Bachelor’s degree (Design, Communications, Marketing, Operations Management, or related field) and 10+ years in content production, creative services, or media operations; minimum 5 years in a senior leadership role; proven track record managing globally distributed teams of 8+ and P&L or cost center accountability.

Responsibilities

• Own end-to-end content operations: intake workflows, SLA attainment, capacity planning, and delivery quality across all active content service lines
• Define and enforce operational standards, process frameworks, and escalation paths for all content delivery functions
• Lead global staffing, vendor management, and resource allocation decisions to meet business demand efficiently
• Drive year-over-year productivity gains across content operations through data-informed process improvements, tooling, and team development
• Set and uphold the creative vision and quality bar for all content produced for Mood Media clients, covering messaging and visuals as required
• Lead the creative team that might include audio/video designers, animators, copywriters, and content producers; foster a culture of draft, accountability, and innovation
• Define creative standards, templates, and brand governance applied consistently across client verticals and geographies

Skills

Content lifecycle understanding

Operational acumen

Creative program leadership

Adobe Creative Suite proficiency

Executive communication

Data-driven decision making

Global team leadership

Problem solving

Financial acumen

Education

Bachelor’s degree in Design/Communications/Marketing/Operations

Tools

Adobe Creative Suite

Content management systems

DAM platforms

Job description

Mood Media is seeking a Director of Digital Content Services in Austin to lead global content operations, creative services, and the delivery of messaging and visuals for clients worldwide. You will build distributed teams, define standards, manage budgets, and partner with Product, Technology, and Sales to shape content capabilities and drive efficiency across geographies and client segments.

Responsibilities include scoping complex briefs, establishing SLAs, and driving AI-assisted production