Global Director, Media Operations & Content Services

Mood Media; Austin (TX); On-site; USD 180,000 - 280,000; Full time

Job summary

Mood Media is seeking an experienced operational and creative delivery leader to serve as Director of Global Media Operations & Content Services. In this role, you will lead the end-to-end service delivery engine responsible for deploying visual, audio, and digital signage content across thousands of client locations worldwide.

This is an executive operations leadership role overseeing globally distributed production teams, external vendor networks, and specialized media operators delivering

Qualifications

• 10+ years in leadership in media operations or DOOH.
• 5+ years in people management with 15+ staff.
• Experience running SLA-bound high-throughput delivery systems.
• Familiarity with enterprise production tech stacks (CMS/DAM, Jira/Workfront/Asana/Monday.com).
• Bachelor's degree in Operations Management, Media Production, or related field.

Responsibilities

• Own end-to-end service delivery workflows and SLA compliance.
• Design dashboards for turnaround time, cost-per-asset, and capacity.
• Lead global teams and managed vendor partnerships.
• Partner with Product/IT/Engineering to optimize content delivery and QA.

Skills

Leadership

SLA management

Operations leadership

Budget management

Vendor management

Cross-functional collaboration

Education

Bachelor's degree in Operations/Media

Tools

CMS/DAM platforms

Jira

Workfront

Asana

Monday.com

Job description

Mood Media is seeking an experienced operational and creative delivery leader to serve as Director of Global Media Operations & Content Services. In this role, you will lead the end-to-end service delivery engine responsible for deploying visual, audio, and digital signage content across thousands of client locations worldwide.

This is an executive operations leadership role overseeing globally distributed production teams, external vendor networks, and specialized media operators delivering