Global Digital Solutions & Training Specialist

Liebherr Group

Newport News (VA)

On-site

USD 85,000 - 120,000

Full time

9 days ago

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Job summary

Liebherr Group in Newport News, Virginia, seeks an EMT Digital Solutions Specialist to monitor and manage Liebherr’s IT systems, including MyLiebherr, LiOS, and LiDAT, across the dealer network. The role supports machine operations and customer service with emphasis on timely system resolutions and new technology adoption.

Travel up to 25% will be required to coordinate with global teams, train users, and implement software registrations and licensing.

Qualifications

High School diploma or equivalent with a minimum of three years of work experience supporting IT inventory systems or related field.
Willingness to travel domestically and internationally up to 25%.
Ability to obtain and maintain a valid driver’s license and passport.

Responsibilities

Promotion of new and developing technologies within the dealer network.
Liaise between dealer users and IT department both locally and internationally handling development requests and systems issues.
Develop, perform and maintain software registration, licensing, distribution, and invoicing procedures.
Develop training materials for systems and provide training to users both internal and external as necessary.
Work closely with management to prioritize business system goals and information needs.
Provide support and problem resolution for business applications.
Creates and communicates best practices, methods, standards, and processes.
Records, tracks, and communicates resolutions of customer issues.