Global Digital Solutions & Training Specialist

Liebherr USA; Newport News (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Major medical insurance

Dental insurance

Vision insurance

401K plan with company match

Paid vacation

Job summary

Liebherr USA Co. is seeking an EMT Digital Solutions Specialist to monitor and manage diverse support systems across Liebherr EMT factories, ensuring timely and efficient support for Liebherr machines and customers.

You will handle system administration, development, and deployment of new technologies, plus training across LUS-EMT and dealer networks. The role requires strong focus, attention to detail, and the ability to drive best practices and issue resolution across multiple platforms such

Qualifications

• High School diploma or equivalent required.
• Minimum of three years of work experience supporting IT inventory systems or related field.
• Willingness to travel domestically and internationally up to 25%.

Responsibilities

• Promotion of new and developing technologies within the dealer network.
• Liaise between dealer users and IT department locally and internationally handling development requests and systems issues.
• Develop, perform and maintain software registration, licensing, distribution, and invoicing procedures.
• Develop training materials for systems and provide training to users both internal and external as necessary.
• Work closely with management to prioritize business system goals and information needs.
• Provide support and problem resolution for business applications.
• Create and communicate best practices, methods, standards, and processes.
• Record, track, and communicate resolutions of customer issues.
• Other duties as assigned.

Skills

IT inventory systems support

System liaison

Training delivery

Education

High School diploma or equivalent

Tools

MyLiebherr

LiOS

Bulletin Manager

LiDAT

Job description

Liebherr USA Co. is seeking an EMT Digital Solutions Specialist to monitor and manage diverse support systems across Liebherr EMT factories, ensuring timely and efficient support for Liebherr machines and customers.

You will handle system administration, development, and deployment of new technologies, plus training across LUS-EMT and dealer networks. The role requires strong focus, attention to detail, and the ability to drive best practices and issue resolution across multiple platforms such