Global Digital Performance Leader

JPMorgan Chase & Co.; New York (NY); On-site; USD 180,000 - 320,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Paid time off

Job summary

JPMorgan Chase & Co. in New York, NY seeks a Global Head of Digital Performance to lead the strategy and execution of the firm’s digital client experience across websites, campaigns, and mobile experiences.

You will partner with Marketing, Technology, and business leaders to translate client insights into measurable improvements in engagement, conversion, and ROI. You will build a culture of experimentation and continuous optimization, scaling innovation through pilots and vendor partnerships

Qualifications

• Formal training or certification in digital marketing concepts and 10+ years applied experience.
• Demonstrated experience leading digital performance initiatives within financial services or similarly complex environments.
• Proven track record of improving website performance, campaigns, conversions, and ROI.
• Advanced analytics capability using tools like Google Analytics to define metrics and insights.
• Experience building experimentation programs (A/B testing) and scaling learnings.

Responsibilities

• Define and execute a global digital client experience performance strategy across websites, campaigns, and mobile experiences.
• Drive digital transformation initiatives to modernize marketing workflows, tooling, and experiences.
• Own website performance targets and lead data-driven roadmaps with UX and technology teams.
• Partner with marketing to design and deliver high-performing campaign landing experiences from intake to insights.
• Lead optimization programs including A/B testing and user research to raise performance standards.
• Integrate digital performance with marketing automation and analytics for scalable execution.
• Manage and develop a multidisciplinary team across digital marketing, analytics, and user research.
• Run proofs-of-concept and pilots with vendors, translating results into scalable business cases.

Skills

Digital marketing leadership

Analytics

A/B testing

Executive communication

Education

10+ years of experience

Formal digital marketing training

Tools

Google Analytics

Job description

JPMorgan Chase & Co. in New York, NY seeks a Global Head of Digital Performance to lead the strategy and execution of the firm’s digital client experience across websites, campaigns, and mobile experiences.

You will partner with Marketing, Technology, and business leaders to translate client insights into measurable improvements in engagement, conversion, and ROI. You will build a culture of experimentation and continuous optimization, scaling innovation through pilots and vendor partnerships