Global Digital Education & Network Engineer (Remote)

Intuitive Surgical, Inc.; Sunnyvale (CA); Remote; USD 134,000 - 227,000; Full time

Job summary

Intuitive Surgical, Inc. is seeking a Digital Education Manager to blend network engineering with instructional design to deliver global training across commercial teams.

You will shape curricula, facilitate diverse sessions, and enable services teams to deploy, troubleshoot, and communicate the value of digital products. This role connects technology, education, and customer success to ensure consistent, high-quality training worldwide, partnering with Digital Learning, product, and support

Qualifications

• Experience in educational or training roles; willingness to learn instructional design.
• Excellent communication and facilitation skills for diverse audiences.
• Self-motivated, collaborative, and solution-focused.

Responsibilities

• Design global training curricula standardizing technical competencies.
• Facilitate in-person, virtual, and Train-the-Trainer sessions across regions.
• Develop onboarding and ongoing learning programs for digital deployments.
• Measure training effectiveness and drive continuous improvement.
• Collaborate with product, engineering, and support teams on training needs.

Skills

Network engineering

TCP/IP

Security best practices

Instructional design

Facilitation

Project management

Education

Bachelor's degree in Computer Science or Engineering

Tools

Astra

SFDC

Artemis

Job description

Intuitive Surgical, Inc. is seeking a Digital Education Manager to blend network engineering with instructional design to deliver global training across commercial teams.

You will shape curricula, facilitate diverse sessions, and enable services teams to deploy, troubleshoot, and communicate the value of digital products. This role connects technology, education, and customer success to ensure consistent, high-quality training worldwide, partnering with Digital Learning, product, and support