Global Digital Brand & Creative Operations Lead

Lululemon Athletica; California (MO); On-site; USD 112,000 - 147,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Parenthood top-up

Development course offerings

Mentorship programs

Leadership series

Job summary

lululemon is seeking a Global Digital Brand Creative Operations Manager to lead complex cross‑functional programs through the creative and operational lifecycle.

You will manage intake, briefs, milestones, timelines, budgets, and priorities, partnering with Brand Experience, Creative, Marketing, Production, and Operations to ensure on‑time, on‑brand delivery of digital storytelling across ecommerce and App.

Qualifications

• 8–10 years of experience in project management, creative operations, brand operations, marketing operations, digital creative, or related disciplines.
• Strong analytical, problem-solving, and process improvement capabilities, with a focus on operational effectiveness and continuous improvement.
• Experience managing complex cross-functional programs within retail, apparel, e-commerce, consumer brands, creative agencies, or production environments.
• Demonstrated experience leading projects through both creative & UX/UI development and operational execution.
• Strong project management skills, including budget management, resource planning, timeline development, risk mitigation, and stakeholder management.

Responsibilities

• Lead operational optimizations for the channel creative function, inclusive of creating new processes and methodologies, enabling efficient workflows, and driving adoption.
• Develop and implement operational tactics to enhance organizational efficiency via process mapping, RASCI charts, standardized initiative tracking, and building new systems, SOPs, and tools.
• Lead complex, multi-workstream projects and seasonal initiatives from brief development through creative execution, production, and delivery.
• Develop and manage an integrated program inclusive of multiple project timelines, milestones, dependencies, budgets, and stakeholder communications to enable on-time and on-budget delivery.
• Facilitates resource planning, prioritization, workload management, capacity tracking, and portfolio reporting across multiple initiatives and teams.
• Partner with cross-functional teams, leadership, and external agencies to drive alignment, facilitate decision-making, and enable successful execution.

Skills

Cross-functional collaboration

Project management

Process optimization

Budget management

Stakeholder management

UX/UI development

Resource planning

Microsoft Teams

Tools

Microsoft Teams

Excel

Smartsheet

Job description

lululemon is seeking a Global Digital Brand Creative Operations Manager to lead complex cross‑functional programs through the creative and operational lifecycle.

You will manage intake, briefs, milestones, timelines, budgets, and priorities, partnering with Brand Experience, Creative, Marketing, Production, and Operations to ensure on‑time, on‑brand delivery of digital storytelling across ecommerce and App.