Global Brand Creative Ops Lead

lululemon; Los Angeles (CA); Hybrid; USD 112,000 - 147,000; Full time

Benefits offered by this job

Health benefits

Annual bonus eligibility

Employee discount

Wellbeing programs

Development opportunities

Job summary

lululemon seeks a Global Digital Brand Creative Operations Manager to lead cross-functional programs from brief to delivery. The role focuses on optimizing processes, managing milestones and budgets, and ensuring high-quality brand experiences across digital channels.

Hybrid work with strong collaboration across Brand Experience, Creative, Marketing, Production, and Operations is expected. The role requires 8-10 years in project/creative operations, plus experience in retail or e-commerce

Qualifications

• 8-10 years of experience in project management or related disciplines.
• Strong analytical and problem-solving capabilities with a focus on operational improvement.
• Experience leading complex cross-functional programs in retail, apparel, e-commerce, or creative environments.
• Proven ability to manage budgets, timelines, risks, and stakeholder communications.

Responsibilities

• Lead operational optimizations for the channel creative function, creating new processes and methodologies.
• Develop and implement tactics to enhance efficiency via process mapping, tracking, and SOPs.
• Lead multi-workstream projects from brief development through creative execution and delivery.
• Manage integrated programs with multiple timelines, milestones, dependencies, and budgets.
• Facilitate resource planning, workload management, and portfolio reporting across initiatives.
• Partner with cross-functional teams and agencies to drive alignment and execution.
• Identify gaps, dependencies, and risks early; escalate and mitigate to keep on track.
• Oversee creative lifecycle with clear briefs and seamless handoffs between teams.
• Coordinate with Creative, Production, Brand Management, and Digital (Product Management & UX) partners for high-quality execution.

Job description

lululemon seeks a Global Digital Brand Creative Operations Manager to lead cross-functional programs from brief to delivery. The role focuses on optimizing processes, managing milestones and budgets, and ensuring high-quality brand experiences across digital channels.

Hybrid work with strong collaboration across Brand Experience, Creative, Marketing, Production, and Operations is expected. The role requires 8-10 years in project/creative operations, plus experience in retail or e-commerce