Global Brand Experience Operations Lead

lululemon; Los Angeles (CA); Hybrid; USD 112,000 - 147,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan matching

Employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon seeks a Global Digital Brand Creative Operations Manager to lead complex cross-functional programs from brief through delivery, optimizing processes and ensuring on-time, on-budget execution across brand storytelling and digital channels.

You will partner with Creative, Marketing, Production, and UX teams to drive efficient workflows, milestones, and governance in a fast-paced retail environment. Hybrid in-person work, minimum 4 days onsite at our LA-area offices.

Qualifications

• 8-10 years of experience in project management, creative operations, or brand operations.
• Strong analytical, problem-solving, and process-improvement capabilities.
• Experience managing complex cross-functional programs within retail, apparel, e-commerce, or production environments.
• Experience leading projects through both creative and UX/UI development and operational execution.
• Strong budgeting, resource planning, timelines, risk mitigation, and stakeholder management.

Responsibilities

• Lead cross-functional programs through the creative and operational lifecycle from intake to delivery.
• Develop and optimize processes, governance, and tools to increase efficiency and consistency.
• Manage multi-workstream projects and seasonal initiatives with budgets and milestones.
• Coordinate with Creative, Production, Brand Management, and Digital (Product Management & UX) partners for high-quality execution.
• Drive resource planning, prioritization, workload management, and portfolio reporting across initiatives.

Skills

Project management

Cross-functional leadership

Analytical skills

Process improvement

Budget management

Stakeholder management

Strategic thinking

Tools

Microsoft Teams

Excel

Smartsheet

Job description

lululemon seeks a Global Digital Brand Creative Operations Manager to lead complex cross-functional programs from brief through delivery, optimizing processes and ensuring on-time, on-budget execution across brand storytelling and digital channels.

You will partner with Creative, Marketing, Production, and UX teams to drive efficient workflows, milestones, and governance in a fast-paced retail environment. Hybrid in-person work, minimum 4 days onsite at our LA-area offices.