lululemon Global Digital Brand Creative Operations Lead

lululemon; Los Angeles (CA); Hybrid; USD 88,000 - 115,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) matching

Employee discount

Fitness classes

Development courses

Mentorship programs

Job summary

lululemon is seeking a Digital Brand Creative Operations Lead to drive projects from brief to delivery, coordinating with internal teams and external agencies. You will shape processes, manage milestones, and optimize asset workflows in a fast-paced retail environment.

The role emphasizes collaboration, risk mitigation, and continuous improvement of operations and standards across the brand, product stories, stores, ecomm and events. Hybrid work with at least four days onsite is expected.

Qualifications

• 5-7 years of direct experience in creative teams for large retail, e-commerce, or creative agency/production in apparel/footwear
• Ability to juggle changing priorities and multiple concurrent project workstreams
• Positive approach to problem solving through analytical thinking and operational efficacy
• Self-starter, critical thinker, team player in a fast-paced entrepreneurial environment
• Strong ownership and accountability
• Passion for brand creative and operational excellence in a creative team
• Experience with Teams, Excel, Smartsheet and other PM tools

Responsibilities

• Manage projects through the creative lifecycle with cross-functional partners to ensure on-time, on-budget delivery
• Anticipate risks and build actionable plans for various project scenarios
• Coordinate with cross-functional operations and production partners to enable work
• Lead toolkit coordination, asset management, and trafficking
• Build and maintain processes to improve efficiencies and standards across the function
• Support resource planning, tracking and reporting

Skills

Project management

Cross-functional collaboration

Analytical thinking

Entrepreneurial mindset

Ownership

Brand creative

Operations

Tools

Teams

Excel

Smartsheet

Job description

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Global Brand Creative and Experience Operations Team is responsible for creating, managing, and driving the process and delivery of seasonal stories, experiences, and environments that bring the lululemon brand and innovations to life for our guests across all touchpoints. In partnership with the functional leaders, and in service of a clear and engaging guest experience, this team focuses on ensuring a consistent, on time, and high-level delivery of our brand and product stories and experiences across stores, ecomm, and events.

core responsibilities

The Digital Brand Creative Operations Lead is responsible for leading projects through the creative process from brief to delivery. They will support the creation of process to execute and manage milestones, timelines, and priorities, working directly with internal cross-functional partners and external agencies.

• Manage projects through the creative lifecycle, collaborating with working groups, leadership and budget owners to facilitate an on-time and on-budget delivery
• Mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly
• Coordinate closely with cross functional operations and production partners to enable the work
• Lead toolkit coordination, asset management and trafficking
• In partnership with their manager, build, own and maintain processes to improve efficiencies, standards and operations across the function
• Support resource planning, tracking and reporting

qualifications

• 5-7 years of direct experience in creative teams for large retail, e-commerce, or creative agency/production experience specific to the apparel/footwear industry
• Ability to juggle changing priorities and multiple concurrent project workstreams while maintaining a positive attitude in the face of changing deliverables
• Positive approach to problem solving through analytical thinking and operational efficacy
• Must be a self-starter, critical thinker, team player, who thrives working in a fast-paced entrepreneurial environment
• Strong sense of ownership and accountability
• A genuine passion for brand creative and creative operations; track record instilling operational excellence for a creative team
• Experience working with Teams, Excel, Smartsheet and other project management tools

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is from $88,000-$115,000 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.