Global Defense & Security Client Leader

Willis Towers Watson; Glen Allen (VA); Hybrid; USD 300,000 - 350,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Paid Holidays & PTO

401(k) Savings Plan

Job summary

Willis Towers Watson seeks a Global Client Advocate within Corporate Risk and Broking to lead complex national and global accounts, focusing on Defense & Security and public sector clients. You will coordinate risk and insurance solutions with executives across risk, finance, legal, procurement and operations.

You will drive RFPs, pricing, resource allocation, and profitability while building deep senior-level relationships and ensuring client satisfaction across mission-critical operations.

Qualifications

• 15+ years managing highly complex global or national accounts, preferably including Defense & Security, public sector, or government contractors.
• Must hold regulatory licenses, certifications, or other requirements applicable under local/national legislation.
• Must be available to travel as needed.
• Demonstrated ability to advise C-suite and senior stakeholders within highly regulated environments.
• Defense & Security, public sector, or national security-related industry specialization strongly preferred.
• Strong understanding of complex Property & Casualty programs, procurement, and contract-driven insurance obligations.

Responsibilities

• Lead senior-level client relationships across Defense & Security, public sector, and related accounts.
• Lead the RFP process for new and expanded opportunities with strategy and content development.
• Drive pricing of services, resource allocation, and profitability across accounts.
• Drive growth from the portfolio by identifying opportunities tied to emerging risk trends and contract requirements.
• Maintain a core book of revenue and achieve revenue growth through new client acquisition or upsell.
• Ensure high client retention and conduct Independent Client Service reviews every two years.
• Serve as primary portal to WTW for clients, coordinating industry, broking, analytics, and risk resources.
• Develop leadership and mentor others; build diverse, inclusive teams.

Skills

Client relationship management

RFP management

Pricing strategy

Strategic advisory

Regulatory compliance

Public sector procurement

Defense & Security specialization

C-suite communication

Job description

Willis Towers Watson seeks a Global Client Advocate within Corporate Risk and Broking to lead complex national and global accounts, focusing on Defense & Security and public sector clients. You will coordinate risk and insurance solutions with executives across risk, finance, legal, procurement and operations.

You will drive RFPs, pricing, resource allocation, and profitability while building deep senior-level relationships and ensuring client satisfaction across mission-critical operations.