Global Data Privacy Project Lead

Apple Inc.; Sunnyvale (CA); Hybrid; USD 116,000 - 225,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Discounted products and services

Educational assistance

Job summary

AppleCare Data Privacy Project Manager in Sunnyvale, CA leads cross-functional teams across AppleCare, Data Privacy, and Legal to protect customer data while delivering complex initiatives.

The role oversees PIAs, LIAs, ROIs and Records of Processing, guiding privacy assessments and remediation work from concept to delivery in a fast-paced environment, ensuring regulatory compliance and privacy standards across systems and workflows.

Qualifications

• Bachelor's degree or equivalent privacy/compliance experience.
• 3+ years of relevant experience.
• Good understanding of legal frameworks, data protection principles, and legislative processes.
• Proven project management experience with extensive, practical knowledge of PM methodologies, frameworks, techniques, and tools.
• Proven ability to lead and deliver medium- to large-scale, global, cross-functional projects on tight timelines.
• Strong technical acumen to navigate end-to-end systems.
• Ability to handle ambiguity, adapt to changing priorities, and make sound decisions.
• Excellent relationship-building, collaboration, and leadership skills.
• Excellent organizational and documentation skills with strong attention to detail.
• Excellent presentation and communication skills with strong attention to detail.
• Experience facilitating requirements gathering and business process analysis.
• Fluency in English (written and verbal).

Responsibilities

• Act as liaison between AppleCare, Data Privacy, and other departments to ensure compliant project delivery.
• Guide Privacy Impact Assessments (PIAs), Legitimate Interest Assessments (LIAs), Secondary Use Data Requests, and Records of Processing (ROPs) filed accurately and on time.
• Drive privacy activities with business owners to maintain global regulatory compliance.
• Coordinate efforts stemming from investigations or internal audits.
• Assist Legal teams in responses to regulatory inquiries.
• Own data privacy issues with escalation management and root-cause analysis.
• Maintain Radar management and centralized privacy repositories.
• Lead data privacy projects end-to-end from inception to post-launch review.
• Develop project documentation per AppleCare Technologies standards.
• Communicate project expectations, risks, and status clearly to stakeholders.
• Prioritize and delegate tasks across cross-functional teams.
• Identify and resolve issues and roadblocks across all workstreams.
• Plan, schedule, and track timelines using PM tools.

Skills

Project management

Stakeholder management

Regulatory compliance

Cross-functional collaboration

Documentation

Communication

Education

Bachelor's degree or equivalent privacy/compliance work experience

Tools

SAP

GSX

iLog

CAS

Radar

Job description

AppleCare Data Privacy Project Manager in Sunnyvale, CA leads cross-functional teams across AppleCare, Data Privacy, and Legal to protect customer data while delivering complex initiatives.

The role oversees PIAs, LIAs, ROIs and Records of Processing, guiding privacy assessments and remediation work from concept to delivery in a fast-paced environment, ensuring regulatory compliance and privacy standards across systems and workflows.