Global Data Ops & Competitive Intelligence Manager

Starcom

New York (NY)

On-site

USD 89,000 - 142,000

Full time

14 days+

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Benefits offered by this job

Paid Family Care for parents and/or to

Adoption, Surrogacy and Fertility aid

Pet adoption support

Employee Assistance Programs and Well-

Tuition Assistance

Flexible time off and holidays

Job summary

Starcom is seeking a Manager of Data Operations and Reporting in New York to own end-to-end data workflows for global paid media datasets. You will partner with cross‑functional teams to ensure accurate, scalable data and insights, delivering high‑quality reporting and strategic decision support.

The role emphasizes competitive intelligence, data governance, and automation using AI tools. You will lead globally dispersed teams, drive process improvements, and ensure on‑time delivery of critical

Qualifications

3–4 years of experience in media research, competitive intelligence, data operations, or a related field, including at least 1 year focused on competitive intelligence.
Advanced proficiency in Microsoft Excel and PowerPoint.
Working knowledge of AI tools such as Microsoft Copilot, Claude, or Gemini; experience designing or configuring AI-enabled workflows or agents is preferred.
Working familiarity with data platforms such as Databricks, Snowflake, or BigQuery and BI tools such as Power BI, Tableau, or Looker.
Bachelor’s degree in marketing, advertising, economics, applied mathematics, data analytics, or a related field, or equivalent professional experience.

Responsibilities

Oversee the collection, cleansing, classification, governance, and quality assurance of competitive data across 45+ markets.
Identify opportunities to streamline and automate workflows building in AI tools, agents, and other technologies, with the appropriate quality controls
Collaborate with client, research, analytics, and strategy teams to understand gaps in competitive knowledge, contributing to strategic learning agendas on answering business goals and challenges
Lead responses to client inquiries and develop polished, client-ready presentations and executive summaries.
Manage recurring and ad hoc deliverables, ensuring clear scope, ownership, timelines, quality standards, and on‑time delivery.
Evaluate existing and prospective data partners, tools, and methodologies to strengthen the agency’s collection and consolidation capabilities.
Partner with research and analytics teams to advance the digital competitive intelligence solution, clearly communicating and executing findings
Ability to detect and translate a story behind numbers/data that moves beyond typical reporting of activity (the “what”) to develop the “why” and “how” of competitive strategy
Project manage ad hoc and scheduled competitive deliverables to ensure on time delivery
Lead and coordinate a geographically dispersed data governance team supporting operational delivery and quality assurance.
Support broader Data Reporting and Management initiatives as business needs evolve