Global Data Center Reliability & Operations Analyst

Bitdeer Technologies Group; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Bitdeer Technologies Group seeks an Operations Analyst to join the Mining Performance Assurance team, supporting the daily operations of our global data centers, ensuring the stability and efficiency of mining equipment and related assets.

This role focuses on data-driven monitoring, incident tracking, and process execution, contributing to operational excellence and strategic objectives. English fluency is required; Mandarin is a plus, and travel to different locations is expected.

Qualifications

• Bachelor's degree in a related field.
• 2–5 years of data/operation analysis experience, preferably in crypto or data center operations.
• Proficiency with data analysis tools (Excel, SQL, Tableau).
• ITIL, PMP or related certifications preferred.
• Strong attention to detail and organizational skills.

Responsibilities

• Monitor and analyze operational data from global data centers to ensure optimal functionality.
• Record and analyze equipment failures or service disruptions; document root causes to prevent recurrence.
• Generate periodic reports on key operational metrics for management and stakeholders.
• Execute standardized processes such as maintenance schedules and asset inspections.
• Support strategic projects with data analysis, coordination, and task execution.

Skills

Data analysis

Cross-functional teamwork

Attention to detail

Willingness to travel

Education

Bachelor's degree in Operations Management, Information Technology, Computer Science, or related field

Tools

Excel

SQL

Tableau

ServiceNow

Jira

SAP

Oracle

Job description

Bitdeer Technologies Group seeks an Operations Analyst to join the Mining Performance Assurance team, supporting the daily operations of our global data centers, ensuring the stability and efficiency of mining equipment and related assets.

This role focuses on data-driven monitoring, incident tracking, and process execution, contributing to operational excellence and strategic objectives. English fluency is required; Mandarin is a plus, and travel to different locations is expected.