Global Data Center & Networking Engineer

TechDigital Group; Washington, Sunnyvale (District of Columbia, CA); On-site; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group is seeking a Data Center Operation Engineer to support the World Bank's data center network, provisioning, asset management, and capacity planning. The role involves 1st/2nd line troubleshooting, document creation, and collaboration with NOC and country office IT staff.

Responsibilities include implementing DCIM workflows, testing links, and applying AWS security tooling to optimize data center operations and security postures.

Responsibilities

• Provide 1st Level and 2nd level network and communication link infrastructure support to the World Bank engineers, HQ IT and Country Offices (CO)
• Troubleshooting of LAN and Global Communications networks, including switches, routers, and servers
• Coordinate with NOC and third-party vendors for fast resolutions and high availability of network devices
• Implement acceptance testing of Global Communication projects with Country Offices IT staff and vendors
• Create incident tickets, updates, and follow-ups; develop SOPs and technical documentation
• Perform supervisory duties to ensure procedures are followed and tickets are updated

Job description

TechDigital Group is seeking a Data Center Operation Engineer to support the World Bank's data center network, provisioning, asset management, and capacity planning. The role involves 1st/2nd line troubleshooting, document creation, and collaboration with NOC and country office IT staff.

Responsibilities include implementing DCIM workflows, testing links, and applying AWS security tooling to optimize data center operations and security postures.