Global Data Center & Hardware Operations Technician

Google LLC; Council Bluffs (IA); On-site; USD 86,000 - 118,000; Full time

Benefits offered by this job

Equity grants

Equal opportunity employer

Job summary

Google LLC is seeking a Data Center Technician to install, configure, test, troubleshoot, and maintain hardware including servers and components, as well as server software within Google's data centers. You will work on configuring complex components like networks, routers, hubs, and switches, while leading small project teams on installations.

As part of the Hardware Operations/Global Server Operations team, you will participate in or lead projects, handle rack movements, and engage in

Qualifications

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting OS, computer/server hardware, or networking protocols.
• Ability to lift/move 50 lb (23 kg) of equipment and physically sustain extended periods of activity (bending, kneeling, climbing, pushing/pulling).
• Ability to work non-standard hours, including weekends, nights, holidays, and on shift-based schedules.
• Willingness to travel to support business priorities as required.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and apply resources to resolve identified issues.
• Maintain the security and integrity of data, track media for standard data security issues per Google standards.
• Disassemble equipment at end-of-life via part replacement or maintenance in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Skills

Hardware troubleshooting

OS troubleshooting

Networking protocols

Physical stamina

Shift work

Travel availability

Education

Bachelor's degree or equivalent

Job description

Google LLC is seeking a Data Center Technician to install, configure, test, troubleshoot, and maintain hardware including servers and components, as well as server software within Google's data centers. You will work on configuring complex components like networks, routers, hubs, and switches, while leading small project teams on installations.

As part of the Hardware Operations/Global Server Operations team, you will participate in or lead projects, handle rack movements, and engage in