Global CX Strategy Leader, Connected Products & AI

Amazon; Detroit (MI); On-site; USD 147,900 - 200,100; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) matching

Paid time off

Parental leave

Job summary

A leading cloud provider is seeking a Global CX Strategy Leader to shape the future of customer experience in automotive and manufacturing. This role involves defining strategies, driving initiatives, and engaging with stakeholders to elevate CX solutions. Ideal candidates should have over 5 years of leadership experience in Go-To-Market strategies, as well as a deep understanding of Data & AI technologies. This position offers a competitive salary between $147,900 and $200,100 annually, and the opportunity to lead transformative projects.

Qualifications

• 5+ years of experience in Go-To-Market, Business Development, or Sales.
• Demonstrated ability to influence leadership decisions.
• 5+ years solving problems with technology in the Automotive & Manufacturing sectors.

Responsibilities

• Define and drive CX strategy across automotive and manufacturing.
• Publish updated strategy reflecting market conditions.
• Engage with stakeholders to align CX solutions with customer needs.

Skills

Strategy development

Data & AI technologies

Business Development

Customer Experience technologies

Education

MBA

Job description

A leading cloud provider is seeking a Global CX Strategy Leader to shape the future of customer experience in automotive and manufacturing. This role involves defining strategies, driving initiatives, and engaging with stakeholders to elevate CX solutions. Ideal candidates should have over 5 years of leadership experience in Go-To-Market strategies, as well as a deep understanding of Data & AI technologies. This position offers a competitive salary between $147,900 and $200,100 annually, and the opportunity to lead transformative projects.