Global Customs Digitalization Project Lead

DHL Express, Inc.; Kentucky; On-site; USD 120,000 - 150,000; Full time

Job summary

DHL Express, Inc. in the United States seeks a Project Manager, Customs to lead large-scale digitalization initiatives across U.S. import/export operations.

You will oversee programs from concept to implementation, ensuring on-time delivery within scope and budget, in partnership with Operations Digitalization Transformation Team and BIT. The role requires senior leadership, exceptional stakeholder management, and the ability to influence regional and global teams.

Qualifications

• 7+ years in Network Operations, Customs Operations, BIT for Operations or similar.
• PMO experience or equivalent required.
• Experience with customs clearance systems or trade compliance preferred.

Responsibilities

• Manage large-scale project and program initiatives from concept to implementation.
• Apply formal project management methods, RAID, milestones, governance, reporting.
• Lead cross-functional influence and communication with BIT, Operations, and global teams.
• Drive change management with training materials, SOPs, and stakeholder engagement.
• Ensure on-time delivery within scope and budget across multisite customs programs.

Skills

Project leadership

Stakeholder management

Excellent communication

Organizational skills

English fluency

Education

Bachelor's degree in Engineering, Computer Science, Information Systems, Business Administration, or related field

Tools

JIRA

MS Project

Smartsheet

Job description

DHL Express, Inc. in the United States seeks a Project Manager, Customs to lead large-scale digitalization initiatives across U.S. import/export operations.

You will oversee programs from concept to implementation, ensuring on-time delivery within scope and budget, in partnership with Operations Digitalization Transformation Team and BIT. The role requires senior leadership, exceptional stakeholder management, and the ability to influence regional and global teams.