BIT Program Manager: Lead Cross-Functional IT Programs

DHL Express; Erlanger (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Pay

401K with company match

Medical, Dental, Vision

Tuition Reimbursement

Generous Paid Time Off

Job summary

DHL Express is seeking a seasoned Program Manager to support multiple IT applications for US cross‑functional teams. You will translate business needs into efficient processes, data flows, and system integrations, guiding discussions with stakeholders from inception to deployment.

You will lead programs using Waterfall or Agile methods, manage cross‑functional relationships, and ensure timely communication, risk management, and delivery of business value across the organization.

Qualifications

• BS/BA in related discipline with 5 years of PM experience.
• Ability to lead and drive large programs across multiple stakeholder groups.
• Experience with DHL Express Global application portfolio.
• Experience in writing business & technical documents.
• Clear and concise program status communication to all stakeholders.

Responsibilities

• Manage US NetOPS Clearance & Gateway portfolio.
• Deliver multiple large programs using Waterfall or Agile methodologies.
• Coordinate with customers, Global, Region and Country groups.
• Implement program management processes for roadmaps, changes, and status updates.
• Create business justification presentations for stakeholders and management.
• Oversee build/acceptance tests from initial to deployment and handoff to support.

Skills

Program management

Leadership

Stakeholder communication

Risk management

Agile/Waterfall

Education

BS/BA in related discipline

PMP/Prince2/Scrum Master certification preferred

Tools

DHL Express Global application portfolio

Job description

DHL Express is seeking a seasoned Program Manager to support multiple IT applications for US cross‑functional teams. You will translate business needs into efficient processes, data flows, and system integrations, guiding discussions with stakeholders from inception to deployment.

You will lead programs using Waterfall or Agile methods, manage cross‑functional relationships, and ensure timely communication, risk management, and delivery of business value across the organization.