Global Customs Compliance Specialist (Cargo & Enforcement)

Amazon; Tempe (AZ); Sur place; USD 26 000 - 45 000; Plein temps

Résumé du poste

Amazon Customs & Trade (ACT) is seeking a Sr. Compliance Specialist in Tempe, AZ to manage complex import clearance cases across U.S. ports.

You will coordinate with CBP, FDA, CPSC, EPA, and other agencies, handling cases from intake to final resolution while meeting tight deadlines and SLAs. The role requires strong written and verbal communication, 1+ year in logistics or data entry, and a 40-hour workweek with overtime as needed.

Qualifications

• 1+ years of logistics, transportation, supply chain, or data entry/data administration experience.
• Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions).
• Speak, write, and read fluently in English.
• Work 40 hours/week, and overtime as required.
• Experience performing accurate data entry and analysis.

Responsabilités

• Manage an active caseload of CBP exam holds, PGA detentions, and other enforcement actions across assigned U.S. ports — from intake through resolution.
• Track and respond to CBP CF-28 and CF-29 notices within statutory deadlines; elevate approaching deadlines and elect appropriate disposition paths.
• Serve as the primary government-facing customs broker point of contact — building working relationships with CBP officers, FDA district staff, CPSC analysts, EPA inspectors, and other PGA personnel.
• Coordinate logistics for cargo returns, CES pickup, drayage, and destruction with carriers, exam facilities, and Amazon's logistics network teams.
• Partner cross-functionally with CTU operations, finance, controllership, and billing on entry corrections, fee approvals, invoice reconciliation, and systemic filing issues.
• Draft formal agency responses, triage enforcement communications by urgency, and elevate seizure and penalty actions same business day per team SLAs.
• Contribute to weekly business reviews and operational reporting — port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership.
• Collaborate with product, tech, and I&I teams on automation and AI initiatives to improve exam resolution workflows and scale operational capacity.

Connaissances

Logistics knowledge

Excel basics

English fluency

Data entry

Time management

Formation

High school diploma

Bachelor's degree in logistics or related field

Licensed customs broker

Outils

Excel

Description du poste

Amazon Customs & Trade (ACT) is seeking a Sr. Compliance Specialist in Tempe, AZ to manage complex import clearance cases across U.S. ports.

You will coordinate with CBP, FDA, CPSC, EPA, and other agencies, handling cases from intake to final resolution while meeting tight deadlines and SLAs. The role requires strong written and verbal communication, 1+ year in logistics or data entry, and a 40-hour workweek with overtime as needed.