Remote Compliance Specialist, Global Logistics

Amazon Inc.; Seattle, Northern (WA, KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Amazon Global Logistics is seeking a Sr. Compliance Specialist to own the resolution of cargo detained by CBP and other PGAs, coordinating with importers, agencies, carriers, and internal teams across Operations, Compliance, Legal, Finance, Origin, and Tech.

The role requires strong written and verbal communication, ability to handle same-day responses with financial implications, and adaptability to rising case complexity as Amazon scales its import activity.

Qualifications

• 1+ years of logistics, transportation, supply chain, import/export operations, or data entry experience.
• Basic Excel skills (navigation, simple functions, lookups).
• Fluent in English (written and spoken).
• Willing to work 40 hours/week with overtime as required.
• Experience performing accurate data entry and analysis.

Responsibilities

• Manage an active caseload of CBP exam holds, PGA detentions, and other actions from intake to resolution.
• Track and respond to CBP CF-28 and CF-29 notices within deadlines.
• Serve as the primary government-facing customs broker contact with CBP, FDA, CPSC, EPA, and PGA personnel.
• Coordinate logistics for cargo returns, CES pickup, drayage, and destruction with carriers and facilities.
• Partner cross-functionally with CTU operations, finance, controllership, and billing on corrections and invoicing.
• Draft agency responses, triage urgent enforcement communications, and escalate as needed.
• Contribute to weekly reviews and operational reporting on port status and constraints.
• Collaborate with product/tech/I&I teams on automation to improve workflows.

Skills

Data entry

Excel basic

English fluency

40 hours/week

Analytical thinking

Education

High school diploma or equivalent

Bachelor's degree in logistics or related field

Job description

Amazon Global Logistics is seeking a Sr. Compliance Specialist to own the resolution of cargo detained by CBP and other PGAs, coordinating with importers, agencies, carriers, and internal teams across Operations, Compliance, Legal, Finance, Origin, and Tech.

The role requires strong written and verbal communication, ability to handle same-day responses with financial implications, and adaptability to rising case complexity as Amazon scales its import activity.