Global Customs Compliance Specialist

Forward Air Corp.; Groveport (OH); On-site; USD 29,000 - 34,000; Full time

Job summary

Forward Air Corp. is seeking a Customs Brokerage Compliance Coordinator to ensure compliant, timely movement of bonded freight within the terminal network. The role supports ground, air, ocean, and rail shipments and requires close collaboration with customers, carriers, and officials.

Education: high school diploma or GED; 2+ years in logistics or related fields preferred. This is an on-site position with standard daytime hours and pay in the $21–$25 per hour range.

Qualifications

• Excellent communication and organizational skills.
• Ability to work accurately under time constraints in a fast-paced environment.
• Demonstrated discretion in handling sensitive information.
• Proficient with Windows PCs and Microsoft O365 (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Process Transportation Entries (in-bonds) per internal SOPs.
• Review import/export documentation for accuracy and compliance.
• Communicate with customers, carriers, customs agencies, and internal teams to resolve issues.
• Track shipments to ensure timely customs clearance and delivery.
• Maintain up-to-date knowledge of customs regulations and trade laws.
• Update internal systems with shipment, billing, and compliance data.
• Investigate delays or holds and escalate as needed.
• Support audit processes with organized documentation.
• Identify opportunities to improve compliance and efficiency.
• Assist with customer inquiries regarding brokerage and shipment status.
• Collaborate with logistics teams for seamless handoffs and service levels.

Job description

Forward Air Corp. is seeking a Customs Brokerage Compliance Coordinator to ensure compliant, timely movement of bonded freight within the terminal network. The role supports ground, air, ocean, and rail shipments and requires close collaboration with customers, carriers, and officials.

Education: high school diploma or GED; 2+ years in logistics or related fields preferred. This is an on-site position with standard daytime hours and pay in the $21–$25 per hour range.