Global Customer Support Intern — Summer 2027: Impact

BlackBerry Inc.; Fort Smith (AR); Hybrid; USD 28,000 - 47,000; Full time

Job summary

ABB in the United States offers an internship in Sales Support, onsite/hybrid in Fort Smith, AR. You will gain practical experience by supporting ABB’s operations and developing data analytics skills, including SOP documentation and cross-team collaboration.

You will create Power BI reports to track KPIs, assist in standardizing sales support processes, and learn from your manager and colleagues while pursuing a business, data analytics, or supply chain degree.

Qualifications

• Currently enrolled in a bachelor’s or master’s degree program in Business, Data Analytics, Supply Chain, or related field in the United States.
• Must be legally authorized to work in the United States without sponsorship.
• Reliable transportation to and from the worksite and ability to balance coursework.

Responsibilities

• Collaborate with cross-functional teams to support ABB’s operations and project timelines.
• Develop, document, and standardize SOPs for sales support processes.
• Create and maintain Power BI reports to track key performance metrics.

Skills

Power BI

SOP development

Team collaboration

Critical thinking

Time management

Education

Bachelor's or Master's in Business/Data Analytics/Supply Chain

Tools

Power BI

MS Office

Job description

ABB in the United States offers an internship in Sales Support, onsite/hybrid in Fort Smith, AR. You will gain practical experience by supporting ABB’s operations and developing data analytics skills, including SOP documentation and cross-team collaboration.

You will create Power BI reports to track KPIs, assist in standardizing sales support processes, and learn from your manager and colleagues while pursuing a business, data analytics, or supply chain degree.