Global Customer Supply Strategist

AptarGroup, Inc.; Town of Mukwonago (WI); Hybrid; USD 75,000 - 110,000; Full time

Job summary

AptarGroup, Inc. in Mukwonago, WI is seeking an International Customer Supply Analyst. This hybrid role focuses on end-to-end order execution, demand and forecast alignment, inventory, and service performance for strategic accounts.

You will independently manage complex customer relationships, assess risks, coordinate with cross-functional teams, and drive solutions that protect service and revenue.

Qualifications

• Bachelor's degree in supply chain or related field preferred; relevant experience may be considered.
• 7+ years in customer service or supply chain roles within manufacturing.
• Ability to manage complex accounts and coordinate cross-functional teams.

Responsibilities

• Own and manage strategic customer accounts for end-to-end order execution and supply alignment.
• Assess facts, customer impact, and risks to determine action paths in ambiguous situations.
• Identify and mitigate supply risks; lead cross-functional actions to resolve issues.
• Own order management: pricing, confirmations, status, allocations, and exceptions.
• Analyze demand, forecasts, inventory, and service trends to support S&OP and planning.

Skills

Customer service

Supply chain

Account operations

Planning

Cross-functional collaboration

Decision making

Education

Bachelor's degree in Supply Chain, Business, Operations, Analytics, or related field

Job description

AptarGroup, Inc. in Mukwonago, WI is seeking an International Customer Supply Analyst. This hybrid role focuses on end-to-end order execution, demand and forecast alignment, inventory, and service performance for strategic accounts.

You will independently manage complex customer relationships, assess risks, coordinate with cross-functional teams, and drive solutions that protect service and revenue.