Global Customer Relations & Market Development Lead

Barcel-USA; Irving (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Barcel USA LLC is seeking a Customer Relations Specialist to develop and manage relationships with international customers and third-party distributors across global markets. You will serve as the primary liaison between customers and internal teams to drive sales growth, market expansion, and successful product launches.

You will identify new business opportunities, collaborate with supply chain, marketing, finance, and product development, and lead regular business reviews with distributors to

Qualifications

• Bachelor’s degree in Business or related field; MBA preferred.
• Minimum 5 years of experience in Customer Relations, International Sales, or Distributor Management.
• Experience with international distributors and global customers; CPG/food/beverage or FMCG experience preferred.

Responsibilities

• Build and maintain strong relationships with international distributors and key customers.
• Lead cross-functional communications to support customer requirements and launches.
• Identify new markets and opportunities, and support distributor onboarding and development.
• Assist with product launches and market-specific adaptations.

Skills

Relationship Building

Strategic Thinking

Customer Focus

Negotiation Skills

Cross-Functional Collaboration

Project Management

Market Development

Distributors Management

Communication

Education

Bachelor's Degree

MBA preferred

Tools

Excel

PowerPoint

CRM systems

ERP

Job description

Barcel USA LLC is seeking a Customer Relations Specialist to develop and manage relationships with international customers and third-party distributors across global markets. You will serve as the primary liaison between customers and internal teams to drive sales growth, market expansion, and successful product launches.

You will identify new business opportunities, collaborate with supply chain, marketing, finance, and product development, and lead regular business reviews with distributors to