Global Customer Relations & Market Development Lead

Barcel USA; Dallas (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

Barcel USA LLC seeks a seasoned Customer Relations Specialist to build and manage relationships with international distributors and customers across markets. You will serve as the main liaison between clients and internal teams to ensure successful launches, sales growth, and market expansion.

You will identify opportunities in new markets, collaborate with leadership to onboard distributors, and drive commercial plans while coordinating cross-functional efforts to enhance brand presence and

Qualifications

• Bachelor's degree in business-related field; MBA preferred.
• Minimum 5 years in Customer Relations, International Sales, Business Development, Key Account Management, or Distributor Management.
• Experience with international distributors and global customers; CPG/food/beverage/FMCG preferred.

Responsibilities

• Build and maintain relationships with international distributors and key customers.
• Serve as primary contact for global accounts and coordinate with cross-functional teams.
• Identify new market opportunities and develop entry strategies with leadership and partners.
• Support product launches, brand growth, and market development initiatives.
• Collaborate with Supply Chain, Operations, Finance, Marketing, and Product Development to meet commercial goals.
• Track KPIs like sales growth, customer satisfaction, and on-time launch execution.

Skills

Relationship Building

Business Development

Negotiation Skills

Cross-Functional Collaboration

Project Management

Customer Focus

Market Analysis

Education

Bachelor's Degree in Business Administration, International Business, Marketing, Supply Chain, or related field

MBA preferred

Tools

Excel

PowerPoint

ERP systems

CRM systems

Job description

Barcel USA LLC seeks a seasoned Customer Relations Specialist to build and manage relationships with international distributors and customers across markets. You will serve as the main liaison between clients and internal teams to ensure successful launches, sales growth, and market expansion.

You will identify opportunities in new markets, collaborate with leadership to onboard distributors, and drive commercial plans while coordinating cross-functional efforts to enhance brand presence and