Global Customer Quality Lead

Littelfuse; Chicago (IL); Hybrid; USD 123,100 - 190,780; Full time

Benefits offered by this job

Performance-based incentives

Flexible work arrangements

Development opportunities

Job summary

Littelfuse, based in Chicago, is looking for a Customer Quality Engineer responsible for managing customer quality complaints and leading quality discussions. This role involves collaboration with various teams to resolve quality issues and improve customer satisfaction.

The ideal candidate should hold a Bachelor's degree in engineering and have over 10 years of experience in quality and manufacturing. Strong analytical skills and communication proficiency are essential. Benefits include competitive compensation and flexible work arrangements.

Qualifications

• 10+ years in Quality, Manufacturing, or Engineering.
• Knowledge of semiconductor manufacturing principles and processes.
• Experience in a global manufacturing environment preferred.

Responsibilities

• Act as focal point for all quality-related customer communications.
• Lead customer-facing quality discussions including issue resolution.
• Establish and deploy global customer quality standards.

Skills

Analytical skills

Problem-solving skills

Communication skills

Team-oriented

Education

Bachelor's degree in engineering

Master's degree in engineering

Tools

MS Office

Job description

Littelfuse, based in Chicago, is looking for a Customer Quality Engineer responsible for managing customer quality complaints and leading quality discussions. This role involves collaboration with various teams to resolve quality issues and improve customer satisfaction.

The ideal candidate should hold a Bachelor's degree in engineering and have over 10 years of experience in quality and manufacturing. Strong analytical skills and communication proficiency are essential. Benefits include competitive compensation and flexible work arrangements.