Company Description
Lumentis is a global designer and manufacturer of advanced automotive lighting solutions that enhance both safety and vehicle brand identity. With decades of experience and a team of 2,800 employees worldwide, the company delivers headlamps, tail lamps, signal, and ambient lighting systems for leading automakers. Lumentis integrates optical engineering, electronics, and software to develop LED, adaptive, and dynamic lighting from concept through series production. Team members collaborate with major automotive brands on cutting-edge lighting technologies that shape the future of vehicle design and performance.
Role Description
The Quality Engineer is responsible for ensuring products and processes meet internal quality standards and customer, regulatory, and industry requirements.This role partners closely with manufacturing, engineering, and operations to drive continuous improvement, reduce defects, an support a strong quality culture.
Key Responsibilities
- Manage all internal and external quality issues from both customers and supplier as assigned.
- Review and update required documentation.
- Communicate with customers on issues regarding Product Quality and navigate OEM portals.
- Participate in implementation and effectiveness of customer related corrective actions and aid in the investigation and response to customer complaints regarding Product Quality.
- Ensure Best Practices are followed throughout the Design Process.
- Conduct process audits to ensure accuracy of paperwork and inspection aids are present meeting the line process flow. (i.e. changes made from Engineering Changes, Corrective Actions or Process Changes)
- Ensure that the requirements of the Control Plan are being fulfilled. (i.e. Control methods are being followed as documented, equipment is monitored as per the Control Plan)
- Develop and obtain customer approved boundary samples and maintenance of the boundary samples throughout the production cycle.
- Support Training when necessary. (i.e. boundary samples, quality alerts, spc etc.)
- Responsible for scrap reduction initiatives as it relates to reduction in Risk Prior Numbers. (RPN) Support and drive as required.
- Participate in pre-launch programs with regards to design and specifications required.
- Timely closure of Engineering Changes Action Items.
- Responsible for Management of the containment activities internal and external.
- Assess manufacturing issues to ensure quality systems/error proofing is not compromised (process deviation)
- Review component drawings and understand the application requirements for each component. Understand all performance and engineering specifications applied to the parts.
- Maintain control of rejected parts in the plant Hold Area as per Nonconforming Material Process (NCM).
- Review Warranty returns, follow up communications with customers and provide analysis of data as required.
- Review and analysis of dimensional data from 1st piece layouts, gauge R&R and capability studies.
Qualifications
- Engineering Degree required with certification as an CQE
- 3 years’ minimum experience in a manufacturing environment required
- Possess/Develop a strong understanding of: Core Tools (APQP, SPC, MSA, FMEA & PPAP), Control Plans, Process Flows, Root Cause Analysis/Practical Problem Solving.
- Proficient in and learning Business Operating Systems (i.e.IATF 16949, IMDS, QSI, OEM Customer Requirements)
- Knowledge of various processes (i.e. molding, coating, assembly etc.)
- Knowledge of basic concepts of design output, metrology and instrumentation
Knowledge Skills & Abilities
- Strong proficiency with Microsoft office; including Word, Excel, PowerPoint, minitab etc.
- Ability to efficiently work in a fast paced team environment.
- Proficient in dimensional systems and analysis.
- Effective communication (written & verbal) with various departments and with customer plant liaisons.
- Organization of documentation, records, time, priority setting and deadlines.
- Self-Motivated, ability to initiate and follow tasks through to completion.
- Able to travel locally and work flexible hours to accommodate supplier support.
We are proud to be an equal opportunity employer committed to creating an inclusive workplace where everyone feels valued and respected. Employment decisions are based on qualifications, experience, and business needs, without regard to race, ancestry, place of origin, religion, gender, sexual orientation, age, marital status, disability, gender identity, or any other protected characteristic. Accommodation is available throughout the recruitment process upon request.