Global Customer Data Steward

Still Sverige Ab; Grand Rapids (MI); On-site; USD 85,000 - 124,000; Full time

Benefits offered by this job

Career development

Pay transparency

Global opportunities

Competitive compensation and benefits

Job summary

Dematic is seeking a Customer Data Steward to manage customer master data governance across regions and ensure alignment with business rules. You will act as a liaison between the Data Object Owner and local users, supporting data standards, quality initiatives, and MDG-related activities.

The role requires a Bachelor’s degree and experience with SAP/MDG, strong data governance knowledge, and the ability to work across time zones. Travel up to 10% may be needed as part of global data initiatives.

Qualifications

• Bachelor's degree in Business, Information Systems, or related field.
• Experience managing customer data within ERP (SAP) and MDG environments.
• Strong data quality and governance knowledge.
• Ability to prioritize and project manage deliverables in a matrix environment.
• Excellent communication and analytical skills in cross-functional settings.
• Ability to work across time zones with international teams.
• Willingness to travel up to 10%.

Responsibilities

• Implement and enforce customer data governance policies and standards across regional/local entities.
• Support the Data Object Owner in defining governance rules and harmonization initiatives.
• Define and monitor customer data quality rules; conduct regular audits and cleansing.
• Support the Data Quality Manager in analyzing issues and driving improvements.
• Support creation, updates, and corrections of customer master data.
• Ensure proper classification, hierarchy, and consistency in customer records.
• Manage MDG-related support requests, align with application engineers, and support business-side resolution.
• Provide access support and onboarding for customer data tools.
• Coordinate with Key Users to deliver training and support for local teams.
• Represent regional/local business requirements in global data initiatives.

Skills

Data governance

Data quality

ERP SAP

MDG

Project management

Communication

Cross-functional

Time zone coordination

Education

Bachelor's degree

Tools

SAP

MDG

Job description

Dematic is seeking a Customer Data Steward to manage customer master data governance across regions and ensure alignment with business rules. You will act as a liaison between the Data Object Owner and local users, supporting data standards, quality initiatives, and MDG-related activities.

The role requires a Bachelor’s degree and experience with SAP/MDG, strong data governance knowledge, and the ability to work across time zones. Travel up to 10% may be needed as part of global data initiatives.