Global Crypto Triage Investigator (AI-Enabled)

Technology Resource Management; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

TRM Labs is seeking a Global Investigator for the triage team. You will be the first line of operational response, processing victim complaints and routing cases to investigative workflows that lead to freezes, takedowns, and recovered assets.

You will validate AI outputs, enrich data with multiple sources, and own shift handoffs to ensure continuous coverage during US business hours.

Qualifications

• Investigative or analytical experience in the private or public sector.
• Strong familiarity with AI-enabled tooling and triage processes.
• Baseline crypto knowledge and related threat types.

Responsibilities

• Validate and route hundreds of complaint dispositions each week, feeding a live asset-recovery pipeline.
• Use AI first-pass output as a co-pilot and catch errors before they propagate.
• Enrich complaint selectors with data-source integrations and checks.
• Own clean shift handoffs to keep the US-hours queue moving.
• Provide feedback to engineering on gaps in the AI triage model.

Skills

AI fluency

Investigative experience

Analytical thinking

US hours adaptability

Written communication

Job description

TRM Labs is seeking a Global Investigator for the triage team. You will be the first line of operational response, processing victim complaints and routing cases to investigative workflows that lead to freezes, takedowns, and recovered assets.

You will validate AI outputs, enrich data with multiple sources, and own shift handoffs to ensure continuous coverage during US business hours.