Global Crypto Triage Investigator

TRM Labs; United States; Remote; USD 65,000 - 110,000; Full time

Job summary

TRM Labs in United States is hiring a Global Investigator on the triage team to be the first line of operational defense in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from our AI platform, and route cases to pipelines that freeze scam proceeds and seize assets.

You will work with a global team, handle on-call rotations, and contribute to continuously improving detection of fraud patterns and case enrichment through multiple data sources.

Qualifications

• Investigative or analytical experience in private/public sectors; 1–3 years ideal.
• Comfort with AI tools as a daily co-pilot and good judgment on when they err.
• Desire to deepen blockchain analysis skills and crypto knowledge.

Responsibilities

• Validate and route hundreds of complaint dispositions per week.
• Catch AI errors before they propagate downstream.
• Enrich complaint selectors using 40+ data-source integrations.
• Own clean shift handoffs with around-the-clock operation and EMEA hours.

Skills

Investigative analysis

AI fluency

Blockchain analysis

Written communication

Adaptability

Job description

TRM Labs in United States is hiring a Global Investigator on the triage team to be the first line of operational defense in a fast-moving crypto disruption pipeline. You will process inbound complaint data, validate outputs from our AI platform, and route cases to pipelines that freeze scam proceeds and seize assets.

You will work with a global team, handle on-call rotations, and contribute to continuously improving detection of fraud patterns and case enrichment through multiple data sources.