Global Crisis Management Graduate — Training & Response

TikTok; San Jose (CA); On-site; USD 70,000 - 104,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Parental leave

Disability coverage

Life insurance

Job summary

TikTok is hiring a Crisis Management Specialist Graduate for a 2027 start in San Jose. You will assist the Regional Crisis Manager to improve crisis preparedness and manage responses across the region, with on-site work five days a week.

Responsibilities include helping design and evaluate CMT trainings, supporting regional risk identification, coordinating program projects, and providing real-time support during incidents while maintaining clear documentation and cross‑region collaboration.

Qualifications

• Bachelor's or Master’s degree completed in a related field.
• Strong project management, report writing, incident documentation, and communication skills.
• Ability to write clearly and tailor messages for a wide audience.
• Demonstrated judgment and decision-making in high-urgency situations.
• On-site work five days a week in the office.

Responsibilities

• Assist the Regional Crisis Manager with crisis preparedness and regional response.
• Design, develop, conduct, and evaluate CMT training and exercises in the region.
• Support regional risk identification and evaluation activities.
• Contribute to programs enhancing enterprise-wide crisis preparedness across regions.
• Provide real-time support during responses, including scribing responsibilities.
• Help manage CMT Larkchat groups and membership.
• Handle regional reporting, engagement tracking, scheduling, and related admin tasks.

Job description

TikTok is hiring a Crisis Management Specialist Graduate for a 2027 start in San Jose. You will assist the Regional Crisis Manager to improve crisis preparedness and manage responses across the region, with on-site work five days a week.

Responsibilities include helping design and evaluate CMT trainings, supporting regional risk identification, coordinating program projects, and providing real-time support during incidents while maintaining clear documentation and cross‑region collaboration.