Global Crew Welfare & Activities Coordinator

Princess Cruises

New York (NY)

On-site

USD 39,000 - 56,000

Part time

14 days+
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Benefits offered by this job

Competitive salary
Double cabin
Company-paid travel
Onboard access & benefits
Recreation and welfare program
Learning and development opportunities
World travel opportunities
Inclusive, dynamic workplace

Job summary

Princess Cruises is seeking a Crew Welfare Coordinator to support the HR Department and Crew Office with administrative tasks and in-port operations. The role involves onboarding, immigration procedures, and maintaining teammate documentation while ensuring accurate record-keeping and high-quality service.

You will develop and run programs to enhance the onboard experience, collaborate with Entertainment and F&B teams, coordinate events, and manage communications with teammates.

Qualifications

  • 2-5 years of experience in cruise line, hospitality, resort, or entertainment environments.
  • Strong MS Office and admin scheduling skills.
  • Experience in crew engagement, public speaking, and event coordination.
  • Familiarity with HRIS and collaboration tools.
  • Excellent English communication, professional and discreet.

Responsibilities

  • Support HR Department and Crew Office with in-port manning, defect/repair chits/requests, immigration procedures, onboarding, disembarkation, and more.
  • Create and coordinate a calendar of programs and activities for the teammate experience, ensuring smooth setup and operation of events.
  • Coordinate with Entertainment and F&B to enhance onboard welfare and host teammate activities; publish brand-appropriate posters.
  • Assist HR with training, induction, and attendance verification; arrange enrichment and healthwise activities; monitor teammate areas; support joining/orientation processes and immigration inspection.
  • Ensure activities operate within budget; advocate for employee needs; provide feedback to HR; maintain confidentiality; deliver exceptional service and welcoming demeanor.

Skills

Microsoft Office
Pivot tables
Mail merge
PowerPoint
Scheduling
Data entry
Public speaking
Event coordination
HRIS

Tools

SharePoint
Teams

Job description

Princess Cruises is seeking a Crew Welfare Coordinator to support the HR Department and Crew Office with administrative tasks and in-port operations. The role involves onboarding, immigration procedures, and maintaining teammate documentation while ensuring accurate record-keeping and high-quality service.

You will develop and run programs to enhance the onboard experience, collaborate with Entertainment and F&B teams, coordinate events, and manage communications with teammates.

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