Global Credit & Collections Leader

Insight Global (United States); Smyrna (TN); On-site; USD 110,000 - 140,000; Full time

Job summary

Insight Global is seeking an experienced Credit Manager to lead credit, collections, and cash applications for a growing global organization. You will oversee a team of six and drive consistent credit practices, improve collections performance, and strengthen AR processes across North America and Mexico with potential global expansion.

The role emphasizes hands‑on leadership, collaboration with Sales and Finance, and the optimization of HighRadius and related automation.

Qualifications

• 5+ years in credit and collections leadership.
• Experience leading a credit/collections function or team.
• Strong B2B collections and negotiation skills.
• Ability to partner with Sales, Finance and customers to resolve issues.

Responsibilities

• Lead credit, collections, and cash application across multiple business lines.
• Coach and develop a team of credit and collections professionals.
• Own credit limit management, credit risk, collections, and escalation processes.
• Partner with Sales, Finance and customers to balance relationships and risk.
• Monitor AR metrics: aging, DSO, bad debt, delinquent accounts.
• Drive process improvements and automation, including HighRadius and AR automation.
• Establish policies, reporting, and accountability across credit.

Skills

Credit management

Collections leadership

B2B collections

Negotiation

Team leadership

AR analytics

Process improvement

Stakeholder collaboration

Credit risk management

Education

Bachelor’s degree in Finance/Accounting/Business

Tools

HighRadius

AS400

Macola

Excel

Job description

Insight Global is seeking an experienced Credit Manager to lead credit, collections, and cash applications for a growing global organization. You will oversee a team of six and drive consistent credit practices, improve collections performance, and strengthen AR processes across North America and Mexico with potential global expansion.

The role emphasizes hands‑on leadership, collaboration with Sales and Finance, and the optimization of HighRadius and related automation.