Global Corporate Travel Expert

Air-Transport-International; Wilmington (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Air Transport International (ATI) is a dynamic cargo and passenger service provider based in Wilmington, Ohio. We are seeking a Travel Coordinator to manage internal travel requests, book international itineraries, and communicate essential travel requirements to travelers while ensuring accurate documentation and timely confirmations.

The role involves a flexible schedule with shifts, evenings, Saturdays, and possible holidays to meet ATI's operational needs.

Qualifications

• Strong customer service and communication skills.
• Experience with international travel bookings.
• Proficient with Microsoft Office and office equipment.

Responsibilities

• Receives and prioritizes travel requests.
• Ensures all reservations are confirmed prior to travel.
• Imparts international travel information to travelers (passport, visa, inoculation, regulations).
• Answers inquiries about transportation services and schedules.
• Issues tickets and itineraries; researches chartered itineraries and coordinates with vendors.
• Resolves customer problems; refers complex cases to supervisor.
• Processes refunds, exchanges, and ticket changes.
• Maintains folios, invoices and finance reporting support.
• Performs miscellaneous duties as assigned by supervisor.

Skills

Customer service

Communication

International booking knowledge

Office equipment operation

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Air Transport International (ATI) is a dynamic cargo and passenger service provider based in Wilmington, Ohio. We are seeking a Travel Coordinator to manage internal travel requests, book international itineraries, and communicate essential travel requirements to travelers while ensuring accurate documentation and timely confirmations.

The role involves a flexible schedule with shifts, evenings, Saturdays, and possible holidays to meet ATI's operational needs.