ATI Casual Flight Support Specialist

Air Transport International, Inc.; Wilmington (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Air Transport International, Inc. in Wilmington, Ohio, seeks a Flight Support Specialist to assist dispatchers, manage pilot debriefs, and maintain FAA-compliant records.

The role involves daily contact with Operations, updating flight systems, and generating reports to support on-time performance. Candidates should have a high school diploma, two years of office experience, strong communication, and proficiency in Excel/Word.

Qualifications

• High school diploma or GED required.
• 2 years of office experience.
• Good written and verbal communication.
• Ability to work in a fast-paced, multi-functional environment.
• Proficiency with Microsoft Excel and Word.
• Flexibility to work all shifts, including weekends and holidays.

Responsibilities

• Receive all incoming calls for the operation and forward to the appropriate departments.
• Monitor email for documents and instructions from Operations and other departments.
• Update the movement control system (Ops) with flight information for reporting.
• Create Adhoc flights, swaps, cancellations and deletions as requested by SOC.
• Process jump seat requests using CASS and TSA systems.

Skills

Communication

Interpersonal skills

Geographical knowledge

Excel

Word

Shift flexibility

Education

High school diploma or GED

Tools

SABRE software

Airport codes (IATA)

Job description

Air Transport International (ATI) is an experienced supplemental carrier with the ability to reach across the globe. ATI is an FAR Part 121 charter airline headquartered in Wilmington, Ohio, and operates a worldwide fleet of Boeing 757 and 767 cargo and combi passenger aircraft. ATI specializes in freight forwarding, government and military contracts. ATI is a subsidiary of Air Transport Services Group, Inc.

Our great benefits, competitive pay, and exciting atmosphere are all key factors that help make ATI such a great place to work!

Purpose:

The Flight Support Specialist provides support to the dispatchers, takes pilot debrief phone calls, analyzes when enroute delay codes are needed, accurate record keeping in accordance with FAA requirements, Customs paperwork generation and communication, create numerous daily reports for the dispatchers and supervisors, verification of jumpseat eligible persons through Dept. of Homeland Security and CASS. Update flight tracking system for all aircraft reroutes, diversions, etc.Provide timely assistance to aircraft dispatchers.

Job Functions:

• Receive all incoming calls for the operation, forwarding them to respective departments as needed.
• Monitor email for incoming documents and instructions from Operations and other departments. These documents include, but are not limited to, closeouts, NOTOC forms, jump seat requests and build/cancel requests.
• Update the movement control system (Ops) with all flight information needed for companywide reporting.
• Create Adhoc flights as requested by Systems Operational Control (SOC), as well as swaps, cancellations and deletions.
• Process all jump seat requests using the CASS and TSA systems.
• Ensure all jump seat information is entered into the jump seat report, NLCrew and TSA. Email CASS paperwork to crews and others as directed.
• Send daily jump seat emails to outstation security departments.
• Create and distribute the monthly maintenance rider and load master request spreadsheet.
• Ensure the master jump seat spreadsheet is completed and updated as needed.
• Update TSA program monthly with flight schedules.
• Monitor Mbrief for closeouts and enter flight information into the system.
• Other duties as assigned by management.

Position Requirements:

• High school diploma or GED
• Two (2) years office experience
• Good communication skills (written and oral)
• Ability to work in a fast paced multi-functional atmosphere
• Effective geographical knowledge
• Good interpersonal skills
• Experience with Microsoft Excel and Word
• Flexibility to work all shifts including weekends, holidays, and shift changes if required

Preferred Job Skills:

• SABRE software experience
• Familiarity with 3-letter airport identifier codes
• Knowledge of aviation operations

Physical Requirements:

• Employees are regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Light to moderate lifting is required.
• Comply with ATI attendance requirements

Air Transport International is an equal employment/affirmative action employer. It is the Company's policy not to discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status and prohibits discharging or in any other manner discriminating against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. The Company further does not discriminate on any other basis protected by applicable federal, state or local laws.

For more information about ATI employment opportunities visit

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.